MetasysSysAgent (Standard Administrator) - Metasys - LIT-1201528 - General System Information - Metasys System - 10.1

Security Administrator System Technical Bulletin

Product name
Metasys System
Document type
Technical Bulletin
Document number
LIT-1201528
Version
10.1
Revision date
2020-01-21

MetasysSysAgent (Standard Administrator) is a user account with the ADMINISTRATOR role and the Standard Access type assigned. All Standard administrators can access the full Security Administrator system by using the Metasys system online user interface and the SCT. The initial login username is MetasysSysAgent and it is not case sensitive. For the MetasysSysAgent default password, contact your local Johnson Controls® representative.

Note: The default password for the Metasyssysagent user account on new or reimaged devices has a default password that is expired. If you use SCT to download the archive database to a device that still has the factory default password, SCT allows the log in with the default password, but prompts you to immediately change this password before permitting the download. This action helps ensure the safety of the system. After you successfully change the password, SCT proceeds with the archive download and updates the security database on the device with the new password.

Standard administrators can change the access type for any account except MetasysSysAgent and BasicSysAgent to Standard Access, Basic Access, or Tenant Access.

All Metasys local system users and Active Directory service users who are Standard Access administrators can administer other Standard Access Metasys local system and Active Directory service users.