Verasys Enteprise creates log files to record issues that may occur. Johnson Controls staff use these log files for troubleshooting purposes.
Application log information is available within the application user interface for administrators to monitor critical activity.
Verasys Enterprise conducts additional application logging of the user interface for troubleshooting purposes. The Johnson Controls Data Center Operations team monitors logs for critical events.
Server log information is available for the Johnson Controls Development Operations team to respond to any server issues that may occur.