About this task
The Reset to Factory Defaults function resets all device settings including user profiles. The function also resets your SSL certificate to the Johnson Controls self-signed certificate that is included in the device.This function is for administrators who want to clear all user profiles from a device. The Reset to Factory Defaults function does not change the version of the software. If you run a software upgrade, the SBH retains the upgraded software version and does not reset to the factory default version .
To reset to factory defaults, complete the following steps:
Procedure
- Press and hold the RESET button for six seconds. After two seconds, the FAULT LED flickers slowly. After an additional four seconds of holding the RESET button, the FAULT LED changes to a faster flicker.
- Release the RESET button within three seconds of seeing a fast flicker. The FAULT LED continues to flicker quickly.
- Within five seconds, press the RESET button again, and then immediately release it to confirm that you want to reset to factory defaults. If you do not press the RESET button to confirm within five seconds, the reset operation is canceled.
Results
Result: All device settings reset to factory defaults. The LEDs stop flashing for two seconds, and then the LEDs return to normal operation based on the current state of the device.
See Table 1 for more information on LED designations and flicker behavior.