If you lose your password or if you want to restore the unit to factory defaults, the Smart Building Hub offers two reset functions: a Network Reset function that resets Wi-Fi and Ethernet settings, and a Reset to Factory Defaults function that resets all unit settings (including user profiles). Reset to Factory Defaults also resets your SSL certificate to the Johnson Controls® self-signed certificate that is in the device when it comes from the factory.
The Network Reset function is intended for individuals who forget their Wi-Fi connection information, and the Reset to Factory Defaults function is for use by administrators who may want to clear all user profiles from a device. For information on resetting the unit, see Table 1.
The reset button is on the back of the device, and it is embedded into the Smart Building Hub housing so that it cannot be activated by accident. To reach the reset button, use a small screwdriver or similar tool.
- If you are connected to the network when you use the reset button, you are disconnected.
- If you press the reset button for more than 9 seconds, the reset operation is canceled.
- If a fault condition already exists, the reset button is disabled.
Reset Function | Reset Operation 1 |
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Reset the WI-Fi and Ethernet Settings |
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Reset to Factory Defaults 2 |
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