Download the Okta Verify app on your iOS phone from the Google Play® or Apple App Store®.
Before you begin
About this task
Johnson Controls uses Okta to manage MFA. The Welcome to Okta email is sent from firstname.lastname@example.org to the email address associated with your account. Open the email on your iOS phone and complete the following steps:
Click the Activate Your Account button
in the email.
Figure 1. Activate your account email
- Enter your new password and select Create My Account.
- Click Configure factor.
- From the Setup Okta Verify window, select the device type that you downloaded the Okta Verify app onto and click Next.
Open the Okta Verify app and click
. Choose your account type:
- If you have a Johnson Controls Single-Sign-On (SSO) account , click Organization and select your Johnson Controls SSO account.
- If you do not have a Johnson Controls SSO account, click Other.
In the My Apps section of the Okta home page, select
Tempered cond‑amera-tempered, see Figure 2. This redirects you to the
Conductor, where you can access the remote access user portal.
Figure 2. My Apps Dashboard