Reset Button Operation and Descriptions - Metasys - Part No. 24-10143-1183 - SI-VRFCBN02-0Sx - Gateway/Router - VRF Smart Gateway - Release 1.2.1

VRF Smart Gateway Installation Guide
Product
Network and Communications > Gateways and Routers > VRF Smart Gateway
Document type
Installation Guide
Document number
Part No. 24-10143-1183
Document revision
Rev. H
Version
Release 1.2.1
Revision date
2022-04-12

There are two methods to perform a factory reset on the VRF Smart Gateway. You can use the VRF Smart Gateway Reset button ot the Factory Reset tab on the VRF Smart Gateway UI.

Important: To use a unit that is reset to factory defaults, you must have the default login information supplied in the Quick Start Guide that shipped with the unit. The Reset to Factory Defaults function does not change the version of the application. If you update the software, the VRF Smart Gateway remains at the updated version, rather than resetting to the version that it was running when it left the factory.

Factory reset by reset button

The reset button is on the side of the device, and it is embedded into the VRF Smart Gateway housing so that it cannot be activated by accident. To reach the reset button, use a paper clip, pin, or similar tool. Refer to Table 1 for details on reset button functionality.

Figure 1. Using the Reset Button

Table 1. Reset Button Operation and Descriptions

Reset Function

Reset Operation

Reset Wi-Fi (SSID and passphrase) and Ethernet Settings

  1. Press and hold the reset button for 2 seconds.
  2. When the Fault LED displays a slow flicker behavior, release the reset button and immediately press and release it once more.

Reset all unit settings to Factory Defaults (resets all unit settings, including user profiles)

  1. Press and hold the reset button for 6 seconds. After 2 seconds the Fault LED displays a slow flicker, but continue to hold the reset button.
  2. When the Fault LED displays a fast flicker behavior, release the reset button and immediately press and release it once more.

Factory reset by VRFSG UI

Note: Full factory reset changes the BACnet instance number to 1 (Default) which will change existing BAS device instance numbers set for IDU and ODU devices. If these devices are already mapped into the BAS, remap the new devices in the BAS.

Perform a full factory reset to reset all device communication settings and passwords back to factory default and clear all data stored within this device. This includes, Unit Settings, Device Settings, Wi-Fi settings, Ethernet Settings, Devices Database, and Login username and password. It will restore the User Settings/Configuration back to factory default. This reset does not remove any software updates or change software version. To log on to VRF Gateway after Factory Reset, refer to the VRF Smart Gateway Quick Start Guide (Part No. 24-10737-156) supplied with the VRF Gateway device.

Click Full Factory Reset

Note:
  • For information on LED designations and flicker behavior, see Table 1.
  • If you press the reset button, anyone connected to the VRF Smart Gateway is disconnected.
  • If you press the reset button for more than 9 seconds, the reset operation is cancelled.
  • If you do not press the reset button a second time within 5 seconds of releasing it, the reset operation is cancelled.
  • If a fault condition already exists, the reset button is disabled.