About this task
Note: Do not use this procedure for deleting an Active Directory service user. See Removing User Access to Active Directory Service from the Metasys System.
Procedure
- Select a user or role to delete.
- On the Edit menu, click Delete. The Delete <user or role> dialog box appears confirming the user or role should be deleted.
-
Click Yes.
Notes:
- If you cannot delete the selected user or role (for example, a predefined user), the Delete menu choice appears dimmed.
- The following user message
appears if you are trying to delete a role that is assigned to an
Active Directory service user:
Failed to delete role - some Active Directory users still exist for the role (Active Directory authentication must be enabled within Metasys to see these users in the Administrator Tool). Reenable Active Directory service authentication, remove the role assignment for each Active Directory service user who appears in the Role, then delete the Role. You can disable Active Directory service authentication again.Re-enable Active Directory service authentication, remove the role assignment for each Active Directory service user who appears in the Role, then delete the Role. You can disable Active Directory service authentication again.