Providing Access to Metasys System for Active Directory Service Users - Metasys - LIT-1201528 - General System Information - Metasys System - 12.0

Security Administrator System Technical Bulletin

Product name
Metasys System
Document type
Technical Bulletin
Document number
Revision date


  1. Log in to the Metasys server or SCT computer with a Microsoft Windows Administrator account.
  2. On the Main screen, click Tools > Administrator. The Security Administration window appears.
    Figure 1. Security Administrator Screen

  3. On the Insert menu, click Insert Active Directory User. (You can also click the Add Active Directory User icon or right-click the Active Directory folder and then click Insert.) The Add Active Directory User dialog box appears.
    Figure 2. Add Active Directory User Dialog Box

  4. Specify the Active Directory User Name using the fully qualified username format ( Although the dialog reminds you to add the user to the MSEA-SSO Windows group, that is no longer necessary. (For information on this step, see User Account Rules and Username Semantics.)
  5. Click Add. The Metasys system communicates with Active Directory services to verify this user.

    If the domain provided is not a recognized Active Directory service domain or it is not in the correct format, the message Active Directory Service Account Authentication Failed appears.

    If the domain name is correct but the new user cannot be found by Active Directory services, the message Error encountered: Error in Authenticating Active Directory User appears.

    If the new user is verified, the new user is added to the Active Directory Users folder in the Roles and Users tab (see Figure 3).

    Figure 3. Adding Active Directory Service User

  6. Open the user properties for the new Active Directory service user, fill in the information using Table 1, and then click OK.
  7. Assign access permissions to the Active Directory service user in the same manner as you would for a Metasys local system user. For details, see System Access Privileges.