Security Copy - Metasys - LIT-1201528 - General System Information - Metasys System - 12.0.50

Security Administrator System Technical Bulletin

Brand
Metasys
Product name
Metasys System
Document type
Technical Bulletin
Document number
LIT-1201528
Version
12.0.50
Revision date
2023-06-02
Language
English

The Security Copy function in the SCT allows you copy the user store to a device that is at the same release or lower than the source system. For example, if you make changes to your Security Database on the Site Director, you can copy the Security Database with your changes to other devices in your site. Security Copy is located on the Tools menu of SCT. For more details, refer to the SCT: System Configuration Tool Help (LIT-12011964)

Note: If the factory-default password of a supervisory engine at Release 6.5 has never been changed, and you upload its archive database with SCT, then use Security Copy to copy its Security Database to an engine at Release 5.2, the MetasysSysAgent user account becomes locked out for the Release 5.2 engine. When you try to log in to the Release 5.2 engine with the MetasysSysAgent user, the message Invalid name or password entered appears. To correct this issue, change the default password of the Release 6.5 engine, then perform a Security Copy from the Release 6.5 engine to the Release 5.2 engine.