About this task
Note: Active Directory service user accounts cannot be unlocked by using the Metasys Security Administrator tool. An Active Directory Service Administrator must unlock the account with an Active Directory service tool. MetasysSysAgent user accounts can also be unlocked, but only by another Admin user.
- Select the user whose account needs to be unlocked.
- On the Edit menu, click Properties. The User Properties tab of the User Properties dialog box appears (see Figure 1).
Clear the Account Locked
Out check box.
Note: You cannot select this check box to lock a user account.
The user can now log in to the system.