Unlocking a User Account - Metasys - LIT-1201528 - General System Information - Metasys System - 12.0.50

Security Administrator System Technical Bulletin

Product name
Metasys System
Document type
Technical Bulletin
Document number
Revision date

About this task

Note: Active Directory service user accounts cannot be unlocked by using the Metasys Security Administrator tool. An Active Directory Service Administrator must unlock the account with an Active Directory service tool. MetasysSysAgent user accounts can also be unlocked, but only by another Admin user.


  1. Select the user whose account needs to be unlocked.
  2. On the Edit menu, click Properties. The User Properties tab of the User Properties dialog box appears (see Figure 1).
  3. Clear the Account Locked Out check box.
    Note: You cannot select this check box to lock a user account.
  4. Click OK.
    The user can now log in to the system.