Synchronizing an Active Directory Service – User Account - Metasys - LIT-1201528 - General System Information - Metasys System - 12.0.50

Security Administrator System Technical Bulletin

Product name
Metasys System
Document type
Technical Bulletin
Document number
Revision date


  1. Log in to the Metasys server or SCT with a Metasys Administrator account.
  2. On the Main screen, click Tools > Administrator. The Security Administration window appears (Figure 3).
  3. In the Active Directory Users folder, click the name of the user you want to synchronize. This action initiates the synchronization process with Active Directory services. Any changes to the account are applied.
    • Depending on the Active Directory service refresh rate, immediate changes to a user’s properties at the Active Directory service domain server may take a few seconds to propagate to the Metasys system.
    • The following message appears the first time you try to synchronize a user who has been deleted as an Active Directory service user, but remains a user in the Metasys system: This user was deleted from Active Directory but remains in the Metasys System.
  4. Close the Security Administration window.