Verifying Ethernet network communications (Ping) - Metasys - LIT-12013352 - M4-SNE10500-0 - M4-SNE10501-0 - M4-SNE11000-0 - M4-SNE11001-0 - M4-SNE110L0-0 - M4-SNE110L1-0 - M4-SNE22000-0 - M4-SNE22001-0 - Supervisory Device - SNE10 Network Engine - SNE11 Network Engine - SNE22 Network Engine - SNE Supervisory Network Engine - 12.0

SNE Commissioning Guide

Product name
SNE10 Network Engine
SNE11 Network Engine
SNE22 Network Engine
SNE Supervisory Network Engine
Document type
Commissioning Guide
Document number
LIT-12013352
Version
12.0
Revision date
2022-12-12
Product status
Active

You can use the ping command to verify that computers on the Ethernet network can communicate with other computers on the network.

To use the ping command, you must have a computer configured to use the TCP/IP protocol and at least one other computer connected to the network.

To verify the computers can communicate on the network using the ping command:

  1. Open a Command Prompt window (cmd) on the computer.
  2. Type the ping command. Use the format ping <address>, where <address> is the IP address or domain name of the computer you want to ping. (For example: 198.81.196.2, www.jci.com, or SNE008066050FFC.)

  3. Press Enter.

If you receive a reply, the computers are communicating on the network.

If you do not receive a reply, try pinging your own computer address.

  • If you can ping your own address but not any other addresses, the problem is with the network. Check the Link light on the network card.

  • If you cannot get a reply from your own address, the problem is probably with the network card in your computer or with the TCP/IP properties. Check the network card in your computer, and verify the TCP/IP properties.