About this task
In the SCT, go to
Note: If the security database does not exist, it means the controller has never been accessed from the Site Management Portal and uploaded to the SCT to verify that a security database exists for the demoted supervisory controller. This database is the security backup that was originally used by the Site Director.
If the security database does not exist, go to Step 2. If the security database does exist, go to Step 5.
- Log in to the demoted controller from the Site Management Portal.
Change your password when prompted at the login.
Note: Changing your password creates the security database automatically the next time the SCT database is uploaded.
- Perform an SCT upload. Once the upload is complete, click in SCT.
In the Security Copy Wizard, do one or both of the following:
to verify that a security database exists for the demoted. If the Security database of the demoted Supervisory device is required on the new Site Director, perform a security copy to the Site Director by selecting the Supervisory device that contains the correct security database.
- If you do not want to use the Site Director Security database on the demoted Supervisory device, perform a security copy by selecting a Supervisory device that has never had users added to the Security database and copy to the demoted Supervisory device.
- Perform an SCT upload for all Supervisory devices that have had their Security databases changed. This upload ensures that the security database backup is synchronized with the Supervisory device.