Device Debug - Metasys - LIT-12011964 - Software Application - System Configuration Tool - 16.0

SCT: System Configuration Tool Help

Product name
System Configuration Tool
Document type
User Guide
Document number
Revision date

Menu Selection: Tools > Diagnostics > Device Debug Files

Launches a Device Debug Files wizard from the SCT that prompts the necessary completion steps for device debug (crash) file retrieval. You can select the target device from the open archive, the hostname, or the IP address. The Device Debug Files wizard requires device password authentication before retrieving crash file information.

Note: For Release 9.0.7 engines or greater, use SCT Pro in lieu of SCT for device debug file retrieval.

Before Release 7.0, the Device Debug functionality is only available through external use of the NCT's Finding Crash Files feature. The Device Debug file retrieval for SCT requires ports 67, 68, 69, 80, 162, and 9911 are open in the Windows Firewall. Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) for complete instructions on opening these Windows Firewall ports.