Remote access to the Metasys system - Metasys - LIT-12011279 - General System Information - Metasys System - 13.0

Network and IT Guidance Technical Bulletin

Product
Building Automation Systems > Building Automation Systems > Metasys System
Document type
Technical Bulletin
Document number
LIT-12011279
Version
13.0
Revision date
2023-09-29
Product status
Active
The mandated and most secure method of remotely accessing the Metasys system is to use a VPN infrastructure. If an existing VPN infrastructure is present on the site already, the risks and security concerns have been established and addressed. Using a VPN, the Metasys system features are the same as if remote users are on the company intranet. The one restriction is that the Metasys system does not support Secure Socket Layer (SSL) VPN.
Important: Do not connect Metasys directly to the Internet. You must use a VPN to securely communicate across the Internet to a Metasys system.
Figure 1. Metasys system Internet communication by using VPN