Backup considerations for the Metasys Server - Metasys - LIT-12011279 - General System Information - Metasys System - 13.0

Network and IT Guidance Technical Bulletin

Product name
Metasys System
Document type
Technical Bulletin
Document number
Revision date
Product status

If a backup program changes attributes in certain Metasys Server files, the Metasys Server may shut down and then restart. To avoid this scenario, we recommend that you always avoid backing up the following files and folders, and that you exclude them from any other programs that access these directories in the Metasys Server:

  • C:\Program Files (x86)\Johnson Controls\MetasysIII

  • C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG

  • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config
  • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG

  • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config

  • C:\Program Files (x86)\Johnson Controls\MetasysReports\bin (Metasys Advanced Reporting System only)

  • C:\Program Files (x86)\Johnson Controls\MetasysReports\web.config (Metasys Advanced Reporting System only)