Backup considerations for the Metasys Server - Metasys - LIT-12011279 - General System Information - Metasys System - 13.0

Network and IT Guidance Technical Bulletin
Product
Building Automation Systems > Building Automation Systems > Metasys System
Document type
Technical Bulletin
Document number
LIT-12011279
Version
13.0
Revision date
2023-09-29
Product status
Active

If a backup program changes attributes in certain Metasys Server files, the Metasys Server may shut down and then restart. To avoid this scenario, we recommend that you always avoid backing up the following files and folders, and that you exclude them from any other programs that access these directories in the Metasys Server:

  • C:\Program Files (x86)\Johnson Controls\MetasysIII

  • C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG

  • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config

  • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG

  • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config

  • C:\Program Files (x86)\Johnson Controls\MetasysReports\bin (Metasys Advanced Reporting System only)

  • C:\Program Files (x86)\Johnson Controls\MetasysReports\web.config (Metasys Advanced Reporting System only)