Email (SMTP) - Metasys - LIT-12011279 - General System Information - Metasys System - 13.0

Network and IT Guidance Technical Bulletin

Brand
Metasys
Product name
Metasys System
Document type
Technical Bulletin
Document number
LIT-12011279
Version
13.0
Revision date
2023-09-29
Product status
Active
Language
English

All email capable devices in the Metasys system use only Simple Mail Transfer Protocol (SMTP) to communicate with the mail server. The Metasys system can be configured to use SMTP for notification of system events and alarms. At Release 10.1 or later, network engines continue to provide email as a notification method for alarms. For details, refer to the NAE Commissioning Guide (LIT-1201519), NIEx9 Commissioning Guide (LIT-12011922), SNE Commissioning Guide (LIT-12013295), SNC Commissioning Guide (LIT-12013352), or LCS85 Commissioning Guide (LIT-12011568).

At Release 10.1 or later, email functionality has been moved from the Metasys Server to the Remote Notifications feature in Metasys UI Online, but is still available if MVE is installed on the Metasys Server. For details, refer to Metasys UI Help (LIT-12011953).

Notes:
  • If Symantec Enterprise Protection Version 12 is installed on a client machine with the POP3/SMTP Scanner option selected, the SMTP functions and email alerts for the Metasys server software are disabled without notification. In order to use the SMTP and email alert features in the Metasys server, do not select the POP3/SMTP Scanner option during Symantec Enterprise Protection installation.
  • If McAfee® VirusScan® Enterprise version 8.8 with Patch 3 or Patch 5 is installed on a client machine with the Prevent mass mailing worms from sending mail option selected, the SMTP functions and email alerts for the Metasys server software are disabled without notification. In order to use the SMTP and email alert functions in the Metasys server, do not select this option during the McAfee VirusScan installation.