Document introduction - Metasys - LIT-12011279 - General System Information - Metasys System - 13.0

Network and IT Guidance Technical Bulletin

Product name
Metasys System
Document type
Technical Bulletin
Document number
Revision date
Product status

This document is intended for Building Automation System (BAS) and IT professionals. In addition to this document, the Metasys IP Networks for BACnet/IP Controllers Technical Bulletin (LIT-12012458) provides valuable guidance on the various IP networks that are available for deploying the Metasys system into a facility. Also, for updated security and product support information from Johnson Controls®, refer to the Cyber Solutions website and the Metasys Software Security and Support statement.

Important: Engage appropriate network security professionals to ensure that the computer hosting the Site Director is a secure host for Internet access. Johnson Controls supports connecting Metasys to the Internet through a VPN only. All other methods are not secure and leaves the customer vulnerable to unauthorized access. Network security is an important issue. The IT organization must approve configurations that expose networks to the Internet. Be sure to fully read and understand IT Compliance documentation for your site. Use care when performing steps on Metasys system components because restarts may be required that conflict with compliance requirements. For example, upgrading a Metasys Server requires the computer to be offline for a period of time. Similarly, installing new software on the Metasys Server, or installing some Windows operating system updates, may require a computer restart.

In this document, Metasys Server refers in general terms to the following products (unless otherwise noted):

  • Application and Data Server (ADS)
  • Extended Application and Data Server (ADX)
  • ADS-Lite
  • Open Application Server (OAS)

In this document, network engine refers in general terms to the following engine models (unless otherwise noted):

  • SNE series of Network Engines: SNE1050x, SNE1100x, SNE110Lx, and SNE2200x (where x is either 0, 1, or 2)
  • SNC series of Network Controllers: SNC1612x and SNC2515x (where x is either 0, 1, or 2)
  • Network Automation Engine (NAE): NAE85, NAE55, NAE35 and NAE45
  • LonWorks® Control Server (LCS): LCS85
  • Network Control Engine (NCE): NCE25
  • Note: The NCE, NAE35 and NAE45 are supported to Release 9.x only. The NAE55xx-2 is supported to Release 11.x only. The NAE55xx-3 is supported only to Release 12.x.
  • Network Integration Engine (NIE): NIE55 and NIE85
    Note: NIEx9 engines are no longer available as these integrations are now standard with NAE's and SNx's at Release 10.1
Note: Some products in this document are available only to specific markets.

In this document, IP controllers (IP) refers in general terms to the following controllers:

  • M4-CGE09090-0
  • M4-CGE04060-0
  • M4-CVE03050-0P
  • MS-FAC4911-0
  • MS-VMA1930-0