NAE85 installation and upgrade overview - Metasys - LIT-12011530 - Supervisory Device - NAE85 Network Automation Engine - 12.0

NAE85 Installation and Upgrade Guide

Product name
NAE85 Network Automation Engine
Document type
Installation Guide
Document number
Revision date
Product status
Important: Install the operating system on the computer that you want to use for Metasys software on a cleanly formatted hard disk. Do not use a computer upgrade from a previous version of Microsoft® Windows®, for example, Windows Server 2019 from Windows Server 2016. The Windows upgrade process can leave behind files and registry settings that can adversely affect the installation of Metasys system software. To verify, make sure that a folder called WINDOWS.OLD does not exist on the hard disk. If the WINDOWS.OLD folder is present, reinstall the operating system from its media and make sure that you format the hard disk during the operating system installation. Before you re-image the computer, verify that you have all necessary software drivers.

The System Configuration Tool (SCT) cannot exist on the same computer as NAE85 software. You must uninstall SCT before you install the NAE85 software.

After ordering, software may be installed by electronic download from the License Portal or by ordering a DVD copy. You must carefully review the software prerequisites and OS setup before installation. Make sure that you follow the steps outlined in the Detailed procedures section to ensure a successful installation or upgrade.

The NAE85 installer installs the Software Manager and the local licensing service. The NAE85 uninstaller does not uninstall the Software Manager and the local licensing service. To uninstall the Software Manager, refer to Software Manger Installation Guide (LIT-12012388).

Important: For all previous releases of NAE85 software, you must uninstall the software before you can upgrade an NAE85 to Release 12.0. Use SCT that is not installed on the NAE85 to upload and back up the Archive Database of the NAE85 before you complete the upgrade.