Installing or upgrading an NAE85 - Metasys - LIT-12011530 - Supervisory Device - NAE85 Network Automation Engine - 11.0

NAE85 Installation and Upgrade Guide

Product name
NAE85 Network Automation Engine
Document type
Installation Guide
Document number
Revision date

About this task

Important: To upgrade releases prior to Release 10.0, you must uninstall the NAE85 software before you can install a later release. Manually, generate a backup of your SCT database before you complete the upgrade. Although the installer allows an upgrade from Release 10.0 to Release 11.0, best practice is to uninstall the previous version.
Important: The Advanced Security Enabled feature indicates whether the site uses the advanced security settings. This attribute provides an improved layer of security between Metasys Site Directors and devices. With this attribute set to true, backward-compatible methods of communication between the Site Director and its network engines are disabled, which means a Site Director at Release 10.0 or later discards all communication attempts from network engines prior to Release 10.0. At Release 11.0, the Advanced Security Enabled attribute is defaulted to True. This setting applies to the entire site, so change this attribute to False if you have any network engines prior to Release 10.0. When you change this attribute to True, a user message appears to indicate that all network engines prior to Release 10.0 remain online, but are disconnected from the site because they no longer communicate with the Site Director. If this message appears, click OK to continue and set the attribute to True, or Cancel to keep the attribute set to False.


  1. Connect the computer monitor, keyboard, and mouse to the NAE85 if these are not already connected, and power on the NAE85 and computer monitor.
  2. If you have only one network card, go to the next step. If you have two or more network cards, before installing or upgrading the NAE85 software, view the Configuring additional network cards instructions.
    Note: For an NAE85 at Release 10.0 or later, there may be a requirement to run Metasys on a lower priority Network Interface Card (NIC). In cases like this, you must manually modify the N50.ini file to use the lower priority NIC as you do not get the option at install to chose the NIC.
  3. Connect Port 1 to an active switch to obtain a valid IP address.
  4. If you are using an electronic download, download the software and navigate to the Metasys Network Engine folder, or if you are using a purchased DVD, insert the NAE85 DVD into the NAE85 computer’s disk drive and in the Windows UI, locate the disk drive and navigate to the Metasys Network Engine folder.
  5. In the Metasys Network Engine folder, navigate to and click the MetasysNetworkEngine_11.0.exe file to start the installation.
  6. To download the software to the default location, click Install and go to step 10, or click Custom to select a custom installation location.
  7. To select a custom installation location, click Browse.
  8. Select an installation location and click OK.
    The new path displays in the Install Path text box.
  9. Click Install. A progress bar displays the progress of the installation.
  10. Click Finish.
    Important: You must license your NAE85 software after installation and then restart your machine for the license to take effect. Go to Licensing the NAE85.