Verifying Ethernet network communications (Ping) - Metasys - LIT-1201519 - MS-NAE35xx-2 - MS-NAE45xx-2 - MS-NAE5510-2U - MS-NAE5510-3U - MS-NAE551S-2 - MS-NAE55xx-3 - MS-NCE25xx-0 - MS-NXE85SW-x - Supervisory Device - NAE35 Network Automation Engine - NAE45 Network Automation Engine - NAE55 Network Automation Engine - NAE85 Network Automation Engine - NCE25 Network Control Engine - 11.0

NAE Commissioning Guide

Brand
Metasys
Product name
NAE35 Network Automation Engine
NAE45 Network Automation Engine
NAE55 Network Automation Engine
NAE85 Network Automation Engine
NCE25 Network Control Engine
Document type
Commissioning Guide
Document number
LIT-1201519
Version
11.0
Revision date
2022-02-09
Language
English

You can use the ping command to verify that computers on the Ethernet network can communicate with other computers on the network.

To use the ping command, you must have a computer configured to use the TCP/IP protocol and at least one other computer connected to the network.

To verify the computers can communicate on the network using the ping command:

  1. Open a Command Prompt window (cmd) on the computer.
  2. Type the ping command. Use the format ping <address>, where <address> is the IP address or domain name of the computer you want to ping. (For example: 198.81.196.2, www.jci.com, or NAE 008066050FFC.)

  3. Press Enter.

If you receive a reply, the computers are communicating on the network.

If you do not receive a reply, try pinging your own computer address.

  • If you can ping your own address but not any other addresses, the problem is with the network. Check the Link light on the network card.

  • If you cannot get a reply from your own address, the problem is probably with the network card in your computer or with the TCP/IP properties. Check the network card in your computer, and verify the TCP/IP properties.