Verifying Ethernet network communications (Ping) - Metasys - LIT-1201519 - MS-NAE35xx-2 - MS-NAE45xx-2 - MS-NAE5510-2U - MS-NAE5510-3U - MS-NAE551S-2 - MS-NAE55xx-3 - MS-NCE25xx-0 - MS-NXE85SW-x - Supervisory Device - NAE35 Network Automation Engine - NAE45 Network Automation Engine - NAE55 Network Automation Engine - NAE85 Network Automation Engine - NCE25 Network Control Engine - 11.0

NAE Commissioning Guide
Product
Network Engines > Network Automation Engines > NAE55 Network Automation Engine
Network Engines > Network Automation Engines > NAE35 Network Automation Engine
Network Engines > Network Automation Engines > NAE45 Network Automation Engine
Network Engines > Network Automation Engines > NAE85 Network Automation Engine
Document type
Commissioning Guide
Document number
LIT-1201519
Version
11.0
Revision date
2022-02-09

You can use the ping command to verify that computers on the Ethernet network can communicate with other computers on the network.

To use the ping command, you must have a computer configured to use the TCP/IP protocol and at least one other computer connected to the network.

To verify the computers can communicate on the network using the ping command:

  1. Open a Command Prompt window (cmd) on the computer.

  2. Type the ping command. Use the format ping <address>, where <address> is the IP address or domain name of the computer you want to ping. (For example: 198.81.196.2, www.jci.com, or NAE 008066050FFC.)

  3. Press Enter.

If you receive a reply, the computers are communicating on the network.

If you do not receive a reply, try pinging your own computer address.

  • If you can ping your own address but not any other addresses, the problem is with the network. Check the Link light on the network card.

  • If you cannot get a reply from your own address, the problem is probably with the network card in your computer or with the TCP/IP properties. Check the network card in your computer, and verify the TCP/IP properties.