Corruption of nonvolatile NAE flash memory may render an NAE inoperable. Flash memory may become corrupted for a variety of reasons and is one of the most common NAE problems encountered when commissioning, configuring, updating, and operating the NAE.
A typical method to recover from corrupted NAE flash memory includes reloading the NAE disk image and downloading the NAE archive database with a compatible version of the SCT. Refer to the NAE Update Tool Help (LIT-12011524) for information on installing the NAE disk image. Refer to the Metasys SCT Help (LIT-12011964) for information on upgrading NAE archive databases.