This section describes the most common problems you may encounter when you set up and operate NAEs . Use the general solution guidelines and procedure references in this section to avoid or resolve these problems. Table 1 provides a list of common NAE problems and their solutions. To troubleshoot the NAE-S, also refer to the NAE-S Commissioning Guide (LIT-12012269) for specific information that applies only to this secure NAE model.
This section is not a troubleshooting guide for Metasys system networks, customer networks, BAS networks, or the field devices connected to the NAE .
Field device troubleshooting is covered in the field device documentation. Refer to the appropriate field device documentation for additional information.