About this task
Preferences do not persist after an engine update unless you take manual steps to save the settings before you begin a system upgrade.
Procedure
- Before you begin the engine update process, use the NCT to connect to the network engine that contains the preferences and custom files you want to copy.
- Click the Explorer tab, click Refresh Device Contents, then navigate to the Preferences directory for the device as shown in Table 1.
- Use the Get File option in NCT to copy SystemPreferences.xml (system preference) or UserPreferences-userID.xml (user preference), where userID is the identification number for each specific user with customized preferences. If you are saving preferences for multiple users, be sure to retrieve all files. Also, retrieve any special files, such as customized sound .wav files, from the location shown in Table 1.
- Paste these files in a safe location on your computer or network drive, or store them on other media.
- Update the network engine according to the Metasys Server Installation and Upgrade Guide (LIT-12012162) .
- With NCT, connect to the updated network engine and use Send File to copy the files that you copied in Step 3 back to the appropriate location as listed in Table 1.