Site subscription services - Metasys - LIT-12011703 - Software Application - Metasys System - 13.0.50

Metasys System Software Purchase Options Product Bulletin
Product name
Metasys System
Document type
Product Bulletin
Document number
LIT-12011703
Version
13.0.50
Revision date
2024-01-23
Product status
Active

Site subscription services ensure that the subscriber automatically receives every major and minor Metasys release upgrade for either one year or three years after purchasing the site subscription. The upgrade software on media or disks is no longer sent automatically to the customer when the next release is available. Software is now available for download and licensing through the License Portal. For customer sites that do not have Internet access, an offline method for obtaining a license is available. For details, refer to Software Manager Help (LIT-12012389).

A newly placed one-year subscription service order is active for one year from the day that the subscriber is billed for the service. For a newly placed three-year subscription service order, the order is active for three years from the day that the subscriber is billed. However, for either level of service, the subscriber does not receive any software until the next Metasys release (major or minor) is available for shipping. When the next release is available, subscription service orders are automatically processed. Metasys site subscription software packages are identified by an -SCS (one year) or -SC3 (three years) suffix on the product code number.

When you order a site subscription service, identify the Metasys software package or packages on the site for which you want to purchase a subscription service. If you purchase a site subscription for the Metasys Server software, you also receive one copy of the latest versions of the following products at each release:
  • Network Engine images
  • Metasys Export Utility
  • SCT
  • CCT
  • Device Package files
  • Field Controller Package files
  • MCT (Mass Changes Tool)
    Note: MCT is not purchasable on its own. It is delivered with subscriptions and tool bundles.

When you purchase a site subscription, your Metasys site must be at the current major release level. For example, if you have ADS/ADX Release 12.x software and the currently available release for an ADS/ADX is Release 13.x, you must purchase an upgrade to Release 13.x before you can purchase a site subscription.

For an MVE site that has a subscription service, you must order the appropriate ADX site subscription as well as the MVE site subscription. Ordering just the MVE subscription does not include the ADX. While the site subscription entitles a site to a Metasys Release 13.0.50 license, sites requiring MVE should upgrade the ADX server to Metasys Release 13.0.50 along with purchasing the MS-MVE license.
Important: MVE software was not available at Metasys Release 13.0. The MVE 13.0.50 software can only be installed on an ADX with Release 13.0.50 software and cannot be installed on an ADX with Release 13.0 software.

Site subscription services are not automatically renewed. You must renew your site subscription at the end of the site subscription agreement. Metasys site subscription services have a no-refund policy.