ADS/ADX concurrent users - Metasys - LIT-12011703 - Software Application - Metasys System - 13.0.50

Metasys System Software Purchase Options Product Bulletin

Product
Building Automation Systems > Building Automation Systems > Metasys System
Document type
Product Bulletin
Document number
LIT-12011703
Version
13.0.50
Revision date
2024-01-23
Product status
Active

Use the following table to help you determine the ADS/ADX user product that you need to order. The table provides examples of the total number of supported users who can be simultaneously logged on the SMP and Metasys UI.

Note: The following information provides the supported concurrent user limitations. Usage beyond the supported limitations can cause system or server performance issues.
Table 1. Examples of Metasys Server concurrent users
Metasys Server type Examples of Metasys Server concurrent users
SMP UI Metasys UI

5-user ADS/ADS-Lite/OAS

0 5
2 3
5 0
10-user ADX 0 25 1
5 20
8 17
10 15
25-user ADX 0 25
10 15
20 5
25 0
50-user ADX 0 50
10 40
25 25
50 0
100-user ADX 5 50 2
10 502
25 502
50 502
75 25
100 0

For example, as shown in Table 1, with a 5-user ADS or ADS-Lite, 5 Metasys UI users are supported if no SMP users are logged in, or 3 Metasys UI users are supported if 2 SMP users are logged in. Similarly, with a 50-user ADX, 50 Metasys UI users are supported if no SMP users are logged in, or 40 Metasys UI users are supported if 10 SMP users are logged in. The only Metasys UI user restriction applies to a 100-user ADX: no more than 50 Metasys UI users are supported, regardless of the number of SMP users.

1 The 10-user ADX has an SMP 10 concurrent user limitation. The Metasys UI concurrent user limitation is 25.
2 The 100-user ADX has an SMP 100 concurrent user limitation. The Metasys UI concurrent user maximum is 50.