Application and Data Server (ADS) system requirements - Metasys - LIT-12011832 - General System Information - Metasys System

Table 1. Application and Data Server (ADS) system requirements (5 Users)
Recommended Computer Platform ¹	Intel Core i7-8700 Processor (Six Core, 3.20GHz ] 2 x 500 GB 7200 RPM SATA 3.5 in. drive ² with 40 GB free space after installation of all prerequisite software and before installation of ADS software. Configure RAID 1 (mirroring) with disk write-caching turned on. If you use a VM, allocate at least 100 GB to 150 GB of storage to the disk that stores the Database files. You can increase the storage over time as the databases grow. Note: Prerequisite software includes the supported operating system, database software, .NET Framework, and any other software or service packs required for your ADS configuration.
Recommended Computer Platform ¹	Graphics card (1 GB RAM, ATI® Technologies or NVIDIA® Corporation, 64-bit compatible, Small Form Factor [SFF] if required)
Required Minimum Memory ³	16 GB RAM The VM host must have the 16 GB recommended RAM at all times. When you configure the VM, do not select the enable dynamic memory option.
Number of engines supported	For information about the number of engines supported, refer to the table labeled Maximum number of network engines supported based on Metasys Server type and Server size in the Metasys System Configuration Guide (LIT-12011832).
Number of Site Management Portal users supported	Up to five
Number of Metasys UI users supported	Up to five
Supported Operating Systems ⁴ and Database Software	Windows® 11 Pro and Windows® 11 Enterprise versions 22H2, 21H2 (64-bit) General Availability Channel (GAC) Windows® 10 Pro and Windows 10 Enterprise Editions versions 21H2, 22H2 (64-bit). Windows® 10 Enterprise LTSC (1809, 21H2) (64-bit) Supports: SQL Server® 2022 Express with CU9 (64-bit) SQL Server® 2019 Express with CU18 (64-bit) Note: SQL Server 2019 or later may cause the configuration service cache that builds stored procedures to time out. This causes the user's logon to Metasys UI to fail. To resolve this issue, set SQL Server 2019 or later databases to run in 2017 compatibility mode. For more information, refer to docs.microsoft.com SQL Server® 2017 Express with CU31 (64-bit) Note: If no SQL Server is present on the computer, the ADS software automatically installs SQL Server Express.
Supported Operating Systems for Metasys Site Management Portal Client Computer	Windows® 11 Pro and Windows® 11 Enterprise versions 22H2, 21H2 (64-bit) General Availability Channel (GAC) Windows® 10 Pro and Windows 10 Enterprise Editions versions 21H2, 22H2 (64-bit). Apple® macOS® 11 Big Sur Apple® macOS® 12 Monterey Apple® macOS® Ventura 13.2
Supported Web Browser Software for Metasys Site Management Portal Client Computers	Microsoft® Edge® version 119 or later Apple® Safari® 15.0 or later Notes: In mac OS, you cannot view Graphics+ graphics in the Site Management Portal UI. You use the web browser to download the Launcher application. After you install the Launcher application, you use the Launcher, not the web browser, to log in to the Site Management Portal (SMP) UI.
Supported Web Browser Software for Metasys UI Client Devices	Microsoft® Edge® version 119 or later Google® Chrome™ version 119 or later Note: Metasys UI does not support Incognito mode. To exit Incognito mode, click or tap the X icon of the browser window or tab and then open a new browser window or tab. For more information on Incognito mode in Google Chrome, click here. Apple® Safari® 15.0 or later Note: Metasys UI does not support private browsing. To exit private browsing, click or tap Private in the browser window. Other web browsers, such as Mozilla® Firefox®, are not officially supported by the UI. However, the Metasys UI may appear and function appropriately in these web browsers.
Supported Virtual Environments	Microsoft Hyper-V™ VMware®
Supported User Interfaces	Metasys UI Site Management Portal (SMP) Note: SMP requires a license and is available only to existing Metasys customers. If you licensed SMP at an earlier release, you can use the same license after you upgrade to a later release.
Additional Software Included with the ADS Software Download	Launcher software, Summary Definition Examples, Microsoft .NET Framework (multiple versions), SQL Server Management Studio, Metasys Database Manager, SNMP Management Information Base example files (MIBs).
Optional Hardware	Any network or local printer supported by the qualified Windows operating system
Optional Software	CCT software SCT software Metasys Export Utility software

¹ Our computer platform and memory recommendations are not meant to imply that older or slower machines are not usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/server recommendations.

² For best performance, use Serial Attached SCSI (SAS) hard drives, not Small Computer System Interface (SCSI) hard drives.

³ For best performance, use the maximum amount of memory that the computer allows.

⁴ Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system settings that may be required for your Metasys system configuration.