Acknowledging Event Messages - Metasys - LIT-1201793 - Software Application - Site Management Portal - 12.0.50

Metasys Site Management Portal Help

Brand
Metasys
Product name
Site Management Portal
Document type
User Guide
Document number
LIT-1201793
Version
12.0.50
Revision date
2023-06-02
Language
English

Procedure

  1. Launch the Event Viewer.
  2. Select one or more event messages.
    Note: Use the Ctrl or Shift key to select multiple messages.
  3. Click Ack.

    Notes:

    • Alternatively, you can right-click and select Ack or you can acknowledge event messages in the Alarms Window. See Acknowledging, Snoozing, and Discarding Events for details.
    • In an Engine that is not the Site Director, acknowledged or discarded alarm and event messages do not appear acknowledged or discarded in the Metasys Server .
    • All acknowledgments add an annotation to the event message. See Event Message Annotations.
    • An electronic signature and/or annotation may be required when acknowledging an event.