Event Message Routing, Filtering, and Destinations - Metasys - LIT-1201793 - Software Application - Site Management Portal - 12.0.50

Metasys Site Management Portal Help

Brand
Metasys
Product name
Site Management Portal
Document type
User Guide
Document number
LIT-1201793
Version
12.0.50
Revision date
2023-06-02
Language
English

The Metasys system alarm and event feature allows you to route Engine generated event messages to different devices that are defined as destinations. For each Engine, you can configure the routing and filtering of event messages using DDAs. Supported destinations include pagers, printers, email, and Network Management Systems that use SNMP traps. You can define DDAs by displaying the Engine and clicking on the desired DDA tab.

For each Engine, you can configure the routing and filtering of event messages using the following DDAs:

  • Email

  • Pager (not supported on network engines updated with Release 9.0.7 or later)

  • SNMP Trap

  • Serial Printer [for details on serial printer DDAs, refer to the NAE Commissioning Guide (LIT-1201519)].

Note: The serial printer DDA is supported on only a few engine models at certain releases. Also, this DDA is enabled using Remote Desktop of a Site Director Engine, and no attributes/tabs appear in the UI. Lastly, the serial printer DDA is not available on the NAE35, NAE45, NCE25, or NIE59. For further information, refer to the NAE Commissioning Guide (LIT-1201519).

When configuring any of these DDAs, you can apply filters for routing specific event messages and define the format in which the event messages are displayed at the destination. See Configuring Destination Delivery Agents (DDAs) for information on how to route event messages to destinations. See Configuring Event Message Format to define the message delivery format.

Use filters to determine which event messages get routed to the defined Destination, such as a pager or email account. For example, define a filter to route only the event messages that require acknowledgment by selecting Acknowledge Required == true.

For more information on filters, click the following section names:

See the Event Message Routing Sample Scenario section for a sample event message routing scenario.