Performing a Global Search - Metasys - LIT-1201793 - Software Application - Site Management Portal - 12.0.50

Metasys Site Management Portal Help

Product name
Site Management Portal
Document type
User Guide
Document number
Revision date

About this task

Note: When initiating a global search, especially after restarting the Metasys server , the operation may timeout. This is most likely to occur when CPU usage is high.

To perform a global search:


  1. From the Query Menu, select Global Search. The Global Search Viewer appears in a display panel. Any items currently selected in the navigation view appear in the Search Locations list box.
  2. To add other areas to search, in the Search Locations section, click Add. The Select Item dialog box appears.


    • You can also use the drag-and-drop feature to set search locations from objects in the All Items tree.
    • Any item you select in the All Items tree before you launch Global Search is added to the Search Location.
    Figure 1. Select Item Dialog Box

  3. Select the part of the system that you want to search from the available tabs depending on your user authorization and Metasys mode. You can search the entire site, the All Items navigation tree, a User View, one or more devices, one or more trunks on a device, and so on. Use the Ctrl or Shift keys when clicking to select multiple items.
    Note: Selecting a User View object from the All Items tab does not search that User View’s contents. You must select the root of the User View from its tab.
  4. Click OK.
    Note: To remove items from the Search Locations box, select the item and click Remove.
  5. Select the Include child objects check box if you want to include all child objects of any items found when searching the Search Locations.
  6. Select the Include search location objects check box to include the Search Locations in the results.
  7. In the Object Name box, type the full or partial name of the object you want to find or leave it blank. You can use one or more wildcards (* or ?) to aid in your search (for example, N?E*). The object name search is not case-sensitive.
  8. From the Object Type menu, select the type of object to search or select All (excluding extensions).
  9. Click Search. The search begins and the Search Results table fills with any matching object information. When finished, the status section displays Search Completed and the number of objects found.


Note: If you rename an object, then you must remove the old name from the Search Locations list before the object can appear in the results list under its new name.

See the Working with Search Results section.