Installing Unified Metasys Server on Desktop OS - Metasys - LIT-12012162 - MS-ADS05U-0 MS-ADX10U-0 MS-ADX10SQL-0 MS-ADX25U-0 MS-ADX25SQL-0 MS-ADX50U-0 MS-ADX50SQL-0 MS-ADX50SQL2-0 MS-ADX100U-0 MS-ADX100SQL2-0 - Server - Metasys Server - 13.0

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
Revision date
Product status

Table 1. Supported Platforms Unified Metasys Server on Desktop OS

Supported Operating System

Supported Database Options

Windows® 11 Pro and Windows® 11 Enterprise versions 22H2, 21H2 (64-bit) General Availability Channel (GAC)

Windows® 10 Pro and Windows 10 Enterprise Editions versions 21H2, 22H2 (64-bit).

SQL Server® 2022 Express (64-bit)

SQL Server® 2019 Express with CU18 (64-bit)

SQL Server® 2017 Express with CU31 (64-bit)

Use the steps in the following table for installing and configuring the Metasys Server software on a computer with a desktop operating system.

Table 2. Installing Unified Metasys Server on Desktop OS



Reference or Additional Steps


Verify that the computer intended for Metasys Server software has one of the following supported Windows desktop operating systems:
  • Windows® 11 Pro and Windows® 11 Enterprise versions 22H2, 21H2 (64-bit) General Availability Channel (GAC).
  • Windows® 10 Pro and Windows 10 Enterprise Editions versions 21H2, 22H2 (64-bit).
Also run Windows Update to verify the operating system is up to date.

Open a command prompt window and run the command Winver as Administrator. The Windows version is listed in the dialog box that appears. Start Windows Update from the Search box and apply all required and recommended updates before installing any Metasys software.


Verify that the computer name is valid for Metasys Server software.

In Control Panel, click System and Security > System and verify the computer name that appears in the window meets the following criteria:
  • begins with a letter, not a number
  • contains a maximum of 15 characters
  • contains only letters A-Z (upper or lower case), numbers 0-9, and hyphens
    Note: Underscores are not valid for the Metasys system.
  • does not end in letters ADS
  • does not contain any diacritic or accent marks


Configure the Windows Firewall to ensure the ports that Metasys software requires are open.

See Configuring the Windows Defender firewall.


Follow the appropriate step:
  • If you are installing the Metasys Server software on an English language computer, skip to the next step.
  • If you are installing the Metasys Server software on a non-English language computer, you need to set the computer's regional settings and the default language used by the SQL Server database to the same locale as the site default language.

Consult the Microsoft documentation and see Installing Metasys server for a non-English locale.


Install Microsoft .NET Framework 3.5 if the computer does not have this software feature installed.

In Control Panel, click Programs > Programs and Features > Turn Windows features on and off. Click the Microsoft .NET Framework 3.5 or .NET Framework 3.5 feature. Check the HTTP Activation component. If you do not have Internet access, insert the operating system media, open a Command prompt with Run as Administrator, and execute this command (where <drive> is the disk drive with the media): Dism /online /enable-feature /featurename:NetFx3 /All /Source:<drive>:\sources\sxs /LimitAccess.

Select the appropriate action:
  • If you want to allow the Metasys Server setup program to automatically choose where historical databases are created, skip to the next step.
  • If you want to specify a custom location for the Metasys historical databases (for example, E: drive), follow the step on the right.

See Specifying Custom Locations for Metasys Server Application and Databases. This section explains how to install SQL Server software and SQL Server Management Studio to the alternate disk drive (for example, E: drive). After completing the SQL Server installation steps, follow the next step.


If you want the Metasys Server to use trusted certificates instead of self-signed certificates (the default), configure the certificates on the Metasys Server before installing the software. Otherwise, go to the next step.

See Appendix: Certificate management and security.


Install the Metasys Server software. If there is no instance of SQL present, the installation installs SQL Server 2019 Express CU18. After the installation completes, upgrade SQL to the latest service pack of cumulative update.

See Installing Metasys Server: Default Method . However, if you want to install to an alternate disk drive, see Installing Metasys Server: Custom Method.


License the Metasys ADS software with the Software Manager

Refer to Metasys Software Purchase Options Product Bulletin (LIT-12011703)


Start Metasys UI to verify proper operation.

Metasys UI Help (LIT-12011953)


(Optional) License SMP software.

Refer to Metasys Software Purchase Options Product Bulletin (LIT-12011703)


(Optional) Start Launcher and add a profile for the Site Management Portal (SMP).

Refer to Launcher Help (LIT-12011742) .


(Optional) Start Metasys SMP from the Launcher and verify proper operation.

See Launching the User Interfaces .


(Optional) If you want to move the Metasys historical databases now, use SQL Management Studio to move the databases to your chosen location.

See Moving Metasys Historical Databases to a Custom Location.


(Optional) Install the Metasys Database Manager.

Refer to the Metasys Database Manager Installation Guide (LIT-12011553) .


If prompted, restart the computer.

Use the standard procedure to restart the operating system.


(Optional) If you need the server to be FIPS compliant, enable FIPS mode and install the Metasys FIPS component.

See Enabling and installing FIPS component.