Installing Unified Metasys Server and SCT on Server OS - Metasys - LIT-12012162 - MS-ADS05U-0 MS-ADX10U-0 MS-ADX10SQL-0 MS-ADX25U-0 MS-ADX25SQL-0 MS-ADX50U-0 MS-ADX50SQL-0 MS-ADX50SQL2-0 MS-ADX100U-0 MS-ADX100SQL2-0 - Server - Metasys Server - 13.0

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
Revision date
Product status

Table 1. Supported Platforms Unified Metasys Server with SCT Server OS

Supported Operating System

Supported Database Options

Windows® Server® 2022 (64-bit)

Windows® Server® 2019 (version 1809 or later) (64-bit)

SQL Server® 2022 (64-bit)

SQL Server® 2019 with CU18 (64-bit)

SQL Server® 2017 with CU31 (64-bit)

Use the steps in the following table for installing and configuring the Metasys Server and SCT software on a computer with a server operating system.

Note: You cannot install MVE on an ADX at Metasys Release 13.0. MVE is currently supported on a Release 12.0.50 ADX with Release 12.0 validated engines. To install or upgrade an MVE site, see the Metasys Release 12.0.50 version of these installation and upgrade instructions.
Table 2. Installing Unified Metasys Server and SCT on Server OS



Reference or Additional Steps


Verify that the computer intended for Metasys Server software is running one of the following supported Windows Server operating systems:
  • Windows® Server® 2022 (64-bit)
  • Windows® Server® 2019 (version 1809 or later) (64-bit)
Also run Windows Update to verify the operating system is up to date.

Open a command prompt window and run the command Winver as Administrator. The Windows version is listed in the dialog box that appears. Start Windows Update from the Search box and apply all required and recommended updates before installing any Metasys software.


Verify that the computer name is valid for Metasys Server software.

In Control Panel, click System and Security > System and verify the computer name that appears in the window meets the following criteria:
  • begins with a letter, not a number
  • contains a maximum of 15 characters
  • contains only letters A-Z (upper or lower case), numbers 0-9, and hyphens
    Note: Underscores are not valid for the Metasys system.
  • does not end in letters ADS
  • does not contain any diacritic or accent marks


Configure the Windows Firewall to ensure the ports that Metasys software requires are open.

See Configuring the Windows Defender firewall.


Follow the appropriate step:
  • If you are installing the Metasys Server software on an English language computer, skip to the next step.
  • If you are installing the Metasys Server software on a non-English language computer, you need to set the computer's regional settings and the default language used by the SQL Server database to the same locale as the site default language.

Consult the Microsoft documentation and see Installing Metasys server for a non-English locale.


Install Microsoft .NET Framework 3.5 if the computer does not have this software feature installed.

On the start screen, click Server Manager. Select Add roles and features. The Add Roles and Features Wizard opens. Follow the wizard until you reach the Features section. Click the Microsoft .NET Framework 3.5 or .NET Framework 3.5 feature. Check the HTTP Activation component. If you do not have Internet access, insert the operating system media, open a Command prompt with Run as Administrator, and execute this command (where <drive> is the disk drive with the media): Dism /online /enable-feature /featurename:NetFx3 /All /Source:<drive>:\sources\sxs /LimitAccess.


Install a supported version of SQL Server Standard or Enterprise software to the C: drive (primary partition), including the recommended cumulative update, if any. Select the Database Engine Services and Management Tools components. If you intend to use the Metasys Advanced Reporting System, install SQL Server 2017 and then install the SQL Server Reporting Services using its standalone installer.
Note: If you want to install SQL Server software to an alternative disk drive (for example, E: drive), you need to follow some special steps. For details, see Specifying Custom Locations for Metasys Server Application and Databases.

Refer to SQL Server Installation and Upgrade Instructions (LIT-12012240). For the standalone Reporting Services installer, download SQL Server 2017 Reporting Services.


If you intend to use the Metasys Advanced Reporting System, verify that Reporting Services is configured properly.
Note: The Metasys Advanced Reporting System does not support SQL Server 2019 and SQL Server 2022.

Refer to the Verifying SQL Server Reporting Services Configuration section of SQL Server Installation and Upgrade Instructions (LIT-12012240).


If you plan to use the Metasys Advanced Reporting system on an ADX that will include any non-English languages, install the corresponding language support files for SQL Server's reporting services.

Refer to the Appendix: Reporting Services Language Support for Metasys Advanced Reporting System of SQL Server Installation and Upgrade Instructions (LIT-12012240).


If you want the Metasys Server to use trusted certificates instead of self-signed certificates (the default), configure the certificates on the Metasys Server before installing the software. Otherwise, go to the next step.

See Appendix: Certificate management and security.


Install and license SCT 16.0 software.

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .


Start Launcher and add a profile for Metasys SCT.

Refer to Launcher Help (LIT-12011742) .


Start Metasys SCT from Launcher. If you will be installing Metasys Advanced Reporting, create a new archive that you can later select in the Reporting tab of the Metasys Server setup window.

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .


Install the Metasys Server software.

See Installing Metasys Server: Default Method. However, if you want to install to an alternate disk drive or will be installing an ADX with the Metasys Advanced Reporting System, see Installing Metasys Server: Custom Method.


License the Metasys ADX software with the Software Manager

Refer to the Software Manager Help (LIT-12012389).


Start Metasys UI to verify proper operation.

Metasys UI Help (LIT-12011953)


(Optional) License SMP software.

Refer to Metasys Software Purchase Options Product Bulletin (LIT-12011703)


Install and license any other Metasys software (for example, Metasys Export Utility).

Refer to their respective installation documents.


(Optional) Start Launcher and add a profile for the Site Management Portal (SMP).

Refer to Launcher Help (LIT-12011742) .


(Optional) Start Metasys SMP from the Launcher and verify proper operation.

See Launching the User Interfaces .


(Optional) If you want to move the Metasys historical databases now, use SQL Management Studio to move the databases to your chosen location.

See Moving Metasys Historical Databases to a Custom Location.


(Optional) Install the Metasys Database Manager.

Refer to the Metasys Database Manager Installation Guide (LIT-12011553) .


If prompted, restart the computer.

Use the standard procedure to restart the operating system.