SCT Computer - Metasys - LIT-12012162 - MS-ADS05U-0 MS-ADX10U-0 MS-ADX10SQL-0 MS-ADX25U-0 MS-ADX25SQL-0 MS-ADX50U-0 MS-ADX50SQL-0 MS-ADX50SQL2-0 MS-ADX100U-0 MS-ADX100SQL2-0 - Server - Metasys Server - 13.0

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
LIT-12012162
Version
13.0
Revision date
2024-03-26
Product status
Active

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) for more information on supported platforms and for installing SCT.

Use the steps in the following table for upgrading SCT on a split Metasys system.

Table 1. Upgrading SCT on Different Computer from Split Metasys Server (In-Place)

Step

Action

Reference or Additional Steps

1.

Upload and back up all Metasys Server and network engine archive databases to the existing SCT. Make sure you select the Include Security option for the upload.

Refer to Database Uploading, Downloading, and Synchronization of SCT: System Configuration Tool Help (LIT-12011964) or the SCT Technical Bulletin (LIT-1201534) for the release you have currently installed (not the new release).

2.

Determine if you need to record existing user accounts and roles:
  • If the current Metasys system is at Release 5.2 and earlier, follow the steps on the right.
  • If the current Metasys system is at Release 6.0 or later, skip to the next step.

Log in to SCT and open the Security Administrator tool (Tools > Administrator). In Security Administrator, record all roles, local user accounts, and Active Directory user accounts that you want to recreate in the upgraded SCT. All customized roles and user accounts are lost when you uninstall SCT 5.2 (or earlier) and install a newer version of SCT. For easy recall later, you may find it helpful to use the computer's print screen function to capture the user access permissions and other information for each role. Refer to the Metasys Site Management Portal Help (LIT-1201793) for Release 5.2 or earlier.

3.

Forward all trend samples from each network engine to the ADS/ADX Site Director by using the Route Samples command at each engine. This step ensures that the Site Director has all possible samples before you begin the upgrade. Wait a few minutes to ensure that all samples have been forwarded.

Refer to Metasys Site Management Portal Help (LIT-1201793) for information about the Route Samples command.

4.

Stop the Metasys III Device Manager service on the ADS/ADX computer. This action prevents the collection of any new audits, alarms, trends, and annotations while you perform the upgrade. If you can accept the loss of data samples during an upgrade, you can skip to the next step.

Right-click the Windows task bar and start Task Manager. Click the Services tab. Locate a service called Metasys III Device Manager. Select this service and right-click and select Stop Service. The Metasys III Device Manager service stops.

5.

Perform a complete backup of all historical data in the ADS/ADX computer with the Metasys Database Manager. If the system to be upgraded is at Release 8.0 or 8.1, after the historical databases are backed up, use the SQL Server Management Studio to backup the SpacesAuthorization database. After the installation is complete, restore the SpacesAuthorization database.

Refer to Backing Up a Database in Metasys Database Manager Help (LIT-12011202) .

6.

Make a copy of each historical database backup file and archive backup file and store them on removable media (for example, a flash drive or DVD).

Use Windows Explorer to prepare and archive the file copies.

7.

Create a full disk image backup of the computer's hard drive to external media before upgrading any Metasys software (optional but recommended).

Refer to the documentation that came with your operating system backup software.

8.

Select the appropriate action:
  • If the site is at Release 7.0 or earlier, uninstall the NAE Update Tool if present. This uninstall step is required before you can install or upgrade to the new version of SCT.
  • If the site is at Release 8.0 or later, skip to the next step.

In Control Panel, click Programs > Programs and Features. Select the program from the list and click Uninstall.

9.

Uninstall the NxE Information and Configuration Tool (NCT) if present.

In Control Panel, click Programs > Programs and Features. Select the program from the list and click Uninstall.

10.

Select the appropriate action:
  • If you have SCT Release 7.x or later, skip to the next step.
  • If you have SCT Release 6.5.x or earlier, follow the steps to the right to manually record all SCT users.
  1. Log in to SCT and open the Security Administrator tool (Tools > Administrator).
  2. In Security Administrator, record all SCT roles, local user accounts, and Active Directory user accounts that you want to recreate in the upgraded SCT. All SCT customized roles and user accounts are lost when you uninstall SCT in the next step.
  3. For easy recall later, you may find it helpful to use the computer's print screen function to capture the user access permissions and other information for each role.

11.

Uninstall the current version of Metasys Launcher from the SCT computer and remove from all clients that log in to the ADS/ADX .

In Control Panel, click Programs > Programs and Features. Select Johnson Controls - Launcher from the list of programs and click Uninstall.

12.

Select the appropriate action:
  • If you have SCT Release 6.5.x or earlier, skip to the next step.
  • If you have SCT Release 7.0 to 13.1, follow the steps to the right.
  • If you have SCT Release 13.2 or later, upgrade to SCT 16.0 software. Then license the SCT 16.0 software with the Software Manager. For details, refer to the SCT Installation and Upgrade Instructions (LIT-12012067)
  1. Uninstall the existing SCT 7.0 to SCT 13.1 software. To retain the SCT security database, make sure that you uncheck the box for removing databases. For details, refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .

  2. Install SCT 16.0 software. Then license the SCT 16.0 software with the Software Manager. For details, refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .

13.

Select the appropriate action:
  • If you have SCT Release 7.0 or later, skip to the next step.
  • If you have SCT Release 6.5.x or earlier, follow the steps to the right.
  1. Uninstall the existing SCT 6.5.x or earlier software. The SCT and ADS/ADX security databases are not separate at Release 6.5.x or earlier, so an SCT upgrade option is not available. Refer to the Uninstalling SCT section of the SCT Installation and Upgrade Instructions (LIT-12012067) .

  2. Install and license the SCT 16.0 software. Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .

14.

Start SCT from the Launcher or the Metasys SCT shortcut. Log in with the MetasysSysAgent user and password. The login process could take a little longer than usual.

Refer to Launcher Help (LIT-12011742) .

15.

As part of the in-place upgrade, open the archive database with SCT by clicking Item > Open Archive. See the information on the right.

Select the appropriate action:
  • If the archive database is not listed, use SCT to restore the database (Tools > Database > Restore Backup). After the restore completes, open the archive by clicking Item > Open Archive. Click Upgrade to upgrade the archive to the new release.

  • A message to upgrade the archive to this Metasys system release appears. Click Upgrade Archive to upgrade the archive to the new release.

16.

Select the appropriate action:
  • If you upgraded SCT from Release 7.x or later to Release 16.0, go on to the next step.
  • If you upgraded SCT from Release 6.5.x or earlier to Release 16.0, start SCT.

Open the Security Administrator tool (Tools > Administrator). In Security Administrator, recreate all roles, user accounts, and Active Directory user accounts that were present in the old version of SCT or, create a new limited set of SCT users. If you made screen captures of the SCT roles and users in an earlier step, use these screens as a guide for adding the roles and user accounts to SCT. Refer to the Security Administrator System Technical Bulletin (LIT-1201528) .

17.

Create a full disk image backup of the computer's hard drive to external media (optional but recommended).

Refer to the documentation that came with your operating system backup software.

18.

Go to the next section to upgrade the database server of the split ADX.

Go to Database Server.