If the time synchronization method is set to Windows and the Device Time Server is the Metasys Server's IP/hostname, follow these steps to verify that the w32time service on the Metasys Server is functioning correctly:
- Turn on Set time automatically in Windows. On the server, go to Start > Settings > Time & language > Date & time. Set the Set time automatically switch to On.
- Check that the Windows Time service is valid. Open a Windows Command Prompt window and run w32tm /query /status. In the command output, if the stratum shows as Invalid, continue to the next step. If the stratum does not show as Invalid, time synchronization is operating correctly.
- Set the NTP Server enabled setting in Registry Editor to 1. Open Registry Editor and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer\Enabled. In the Value data text box, enter 1 and click OK.
- Restart the Windows Service. Right-click the Start button and select Run. Type services.msc in the Run window. Right-click on Windows Time and select Restart.