SCT Computer - Metasys - LIT-12012162 - MS-ADS05U-0 MS-ADX10U-0 MS-ADX10SQL-0 MS-ADX25U-0 MS-ADX25SQL-0 MS-ADX50U-0 MS-ADX50SQL-0 MS-ADX50SQL2-0 MS-ADX100U-0 MS-ADX100SQL2-0 - Server - Metasys Server - 12.0.50

Metasys Server Installation and Upgrade Instructions

Brand
Metasys
Product name
Metasys Server
Document type
Installation Guide
Document number
LIT-12012162
Version
12.0.50
Revision date
2023-10-12
Product status
Active
Language
English

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) for more information on supported platforms and for installing SCT.

Use the steps in the following table for upgrading SCT on a split Metasys system.

Table 1. Upgrading SCT on Different Computer from Split Metasys Server (Out-of-Place)

Step

Action

Reference or Additional Steps

1.

Upload and back up all Metasys Server and network engine archive databases to the existing SCT. Make sure you select the Include Security option for the upload.

Refer to Database Uploading, Downloading, and Synchronization of SCT: System Configuration Tool Help (LIT-12011964) or the SCT Technical Bulletin (LIT-1201534) for the release you have currently installed (not the new release).

2.

Forward all trend samples from each network engine to the Metasys Server Site Director by using the Route Samples command at each engine. This step ensures that the Site Director has all possible samples before you begin the upgrade. Wait a few minutes to ensure that all samples have been forwarded.

Refer to Metasys Site Management Portal Help (LIT-1201793) for information about the Route Samples command.

3.

Stop the Metasys III Device Manager service on the Metasys Server computer. This action prevents the collection of any new audits, alarms, trends, and annotations while you perform the upgrade. If the customer can accept the loss of data samples during an upgrade, you can skip to the next step.

Right-click the Windows taskbar and start Task Manager. Click the Services tab. Locate a service called Metasys III Device Manager. Select this service and right-click and select Stop Service. The Metasys III Device Manager service stops.

4.

Create a full disk image backup of the computer's hard drive to external media before upgrading any Metasys software (optional but recommended).

Refer to the documentation that came with your operating system backup software.

5.

Uninstall the current version of Metasys Launcher from the SCT computer and all clients that log in to the ADS/ADX .

In Control Panel, click Programs > Programs and Features. Select Johnson Controls - Launcher from the list of programs and click Uninstall.

6.

Select the appropriate action:
  • If the site is at Release 7.0 or earlier, uninstall the NAE Update Tool if present. This uninstall step is required before you can install or upgrade to the new version of SCT.
  • If the site is at Release 8.0 or later, skip to the next step.

In Control Panel, click Programs > Programs and Features. Select the program from the list and click Uninstall.

7.

Select the appropriate action:
  • If you have SCT Release 7.0 or later, skip to the next step.
  • If you have SCT Release 6.5.x or earlier, follow the steps to the right to manually record all SCT users.
  1. Log in to SCT and open the Security Administrator tool (Tools > Administrator).
  2. In Security Administrator, record all SCT roles, local user accounts, and Active Directory user accounts that you want to recreate in the upgraded SCT. All SCT customized roles and user accounts are lost when you uninstall SCT in the next step.
  3. For easy recall later, you may find it helpful to use the computer's print screen function to capture the user access permissions and other information for each role.

8.

Select the appropriate action:
  • If you have SCT Release 6.5.x or earlier, skip to the next step.
  • If you have SCT Release 7.0 to 13.1, or 15.0.1, follow the steps to the right.
  • If you have SCT Release 13.2 to 14.2.x, upgrade to SCT 15.0.3 software. Then license the SCT 15.0.3 software with the Software Manager. For details, refer to the SCT Installation and Upgrade Instructions (LIT-12012067)
  1. Uninstall the existing SCT 7.0 to SCT 13.1 software. To retain the SCT security database, make sure that you uncheck the box for removing databases. For details, refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .

  2. Install SCT 15.0 software. Then license the SCT 15.0 software with the Software Manager. For details, refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .

9.

Select the appropriate action:
  • If you have SCT Release 7.0 or later, skip to the next step.
  • If you have SCT Release 6.5.x or earlier, follow the steps to the right.
  1. Uninstall the existing SCT 6.5.x or earlier software. The SCT and Metasys Server security databases are not separate at Release 6.5.x or earlier, so an SCT upgrade option is not available. Refer to the Uninstalling SCT section of the SCT Installation and Upgrade Instructions (LIT-12012067) .

  2. Install and license the SCT 15.0 software. Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .

10.

Start SCT from the Launcher or the Metasys SCT shortcut. Log in with the MetasysSysAgent user and password. The login process could take a little longer than usual.

Refer to Launcher Tool Help (LIT-12011742) .

11.

Select the appropriate action:
  • If you upgraded SCT from Release 7.x or later skip to the next step.
  • If you upgraded SCT from Release 6.5.x or earlier, start SCT. Open the Security Administrator tool (Tools > Administrator). In Security Administrator, recreate all roles, user accounts, and Active Directory user accounts that were present in the old version of SCT (or, create a new limited set of SCT users). If you made screen captures of the SCT roles and users in an earlier step, use these screens as a guide for adding the roles and user accounts to SCT.

Refer to the Security Administrator System Technical Bulletin (LIT-1201528) .

12.

Create a full disk image backup of the computer's hard drive to external media (optional but recommended).

Refer to the documentation that came with your operating system backup software.

13.

Go to the next section to upgrade the database server of the split ADX.

Go to Database Server.