To access the Metasys UI remotely from any client device, ensure that you have access to the Metasys Site Director (Internet, intranet, or Virtual Private Network (VPN) access) and browse to https://[SERVERNAME]/UI, where [SERVERNAME] is replaced with the hostname or IP address of your Metasys Site Director.
When you browse to the Metasys UI, your web browser displays a security certificate warning. The browser displays this warning if your Metasys UI site does not have a trusted security certificate. The Metasys Server installation includes a self-signed certificate.
- For Google Chrome, (1) tap or click Advanced; (2) Tap or click Proceed to [IP Address], where [SERVERNAME or IP Address] is the server name or IP address of the Site Director.
- For Microsoft Edge, click Continue to this website (not recommended).
- For Apple Safari, tap or click Continue in the Cannot Verify Sever Identity window.
The Metasys UI login screen appears. Enter your Metasys log on credentials. For the first log on to a Metasys server, log on with the MetasysSysAgent user name and default password. (For the default password, contact your local Johnson Controls representative.) You are forced to change the password to a valid, complex password the first time you log on to the server. Follow the password rules that appear in the Change Password dialog. For more information on passwords, refer to the Security Administrator System Technical Bulletin (LIT-1201528) .