Using MetasysSysAgent User Name and Password - Metasys - LIT-12012162 - MS-ADS05U-0 MS-ADX10U-0 MS-ADX10SQL-0 MS-ADX25U-0 MS-ADX25SQL-0 MS-ADX50U-0 MS-ADX50SQL-0 MS-ADX50SQL2-0 MS-ADX100U-0 MS-ADX100SQL2-0 - Server - Metasys Server - 12.0.50

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
Revision date
Product status

The Security Administrator system provides one predefined standard administrator on the Metasys Server called MetasysSysAgent. For the password of this user, contact your local Johnson Controls representative.

For security purposes, you must change the default MetasysSysAgent account password when you log on to the system for the first time. Refer to the Security Administrator System Technical Bulletin (LIT-1201528) for more details about the predefined administrator.

Note the following:

  • All passwords are case sensitive and must meet complexity requirements. Refer to the Security Administrator System Technical Bulletin (LIT-1201528) .

  • The Johnson Controls license agreement appears the first time you log in. You must accept the terms of the license before continuing.

  • Your MetasysSysAgent password does not need to match the password you use to log into your computer.
  • The Basic Access account (BasicSysAgent) that came with Release 10.1 and earlier is no longer available. If you are upgrading to Release 12.0.50 from Release 10.1 or earlier, the BasicSysAgent account is converted to a standard access user account.