Supported Operating System |
Supported Database Options |
---|---|
Windows® Server® 2019 (version 1803 or later) (64-bit) Windows® Server® 2016 with Update (KB4512495) (64-bit) |
SQL Server® 2019 (64-bit) SQL Server® 2017 with CU17 (64-bit) SQL Server® 2016 with SP2 CU10 (64-bit) SQL Server® 2014 with SP3 CU4 (64-bit) |
Use the steps in the following table for upgrading the database component of the ADX on a split Metasys system.
Step |
Action |
Reference or Additional Steps |
---|---|---|
1. |
Verify that the computer
intended for Metasys Server software is running one of the following supported Windows
Server operating systems:
|
Open a command prompt
window and run the command msinfo32. Verify the version against the
following list:
|
2. |
Configure the Windows Firewall to ensure the ports that Metasys software requires are open. |
|
3. |
If the computer has multiple network cards, configure the network card that the Metasys Server software is to use. |
|
4. |
Install Microsoft .NET Framework 3.5 if the computer does not have this software installed. |
In Control Panel, click Programs > Programs and Features > Turn Windows features on and off. The Server Manager window appears. Use the Add Roles and Features Wizard in Server Manager to add the .NET Framework 3.5 Features and HTTP Activation components. On some server-class OSs, HTTP Activation may be listed under WCF Services. |
5. |
Make sure all required software components are enabled. The Metasys Server installer does not enable all required Windows components. If any required component is missing, server installation and operation can fail. |
See Required Windows operating system roles and features for more information. |
6. |
If you are installing the Metasys Server software on an English language computer, skip to the next step. If you are installing the Metasys Server software on a non-English language computer, you need to set the computer's regional settings and the default language used by the SQL Server database to the same locale as the site default language. |
Consult the Microsoft documentation and see Installing Metasys Server for a Non-English Locale. |
7. |
Install a version of SQL Server Standard or Enterprise software on the computer that the Metasys system supports. Make sure you include the Database component, but you do not need to also include the Reporting Services component. |
Refer to SQL Server Installation and Upgrade Instructions (LIT-12012240). |
8. |
As part of performing an out-of-place upgrade, disconnect the old database computer and web/application computer from the building network, then connect the new database computer and web/application computer to the building network. Then, follow the steps to the right. |
|
9. |
(OPTIONAL) If you need the server to be FIPS compliant, enable FIPS mode and install the Metasys FIPS component. |
|
10. |
Create a full disk image backup of the computer's hard drive to external media (optional but recommended). |
Refer to the documentation that came with your operating system backup software. |
11. |
Go to the next section to upgrade the web/application server of the split ADX. |
Go to Web/Application Server. |