Database Server - Metasys - LIT-12012162 - MS-ADS05U-0 - MS-ADX100SQL2-0 - MS-ADX100U-0 - MS-ADX10SQL-0 - MS-ADX10U-0 - MS-ADX25SQL-0 - MS-ADX25U-0 - MS-ADX50SQL-0 - MS-ADX50SQL2-0 - MS-ADX50U-0 - Server - Metasys Server - 11.0

Metasys Server Installation and Upgrade Instructions

Brand
Metasys
Product name
Metasys Server
Document type
Installation Guide
Document number
LIT-12012162
Version
11.0
Revision date
2021-07-02
Product status
Active
Language
English
Table 1. Supported Platforms Split Metasys Server for Database Server

Supported Operating System

Supported Database Options

Windows® Server® 2019 (version 1803 or later) (64-bit)

Windows® Server® 2016 with Update (KB4512495) (64-bit)

SQL Server® 2019 (64-bit)

SQL Server® 2017 with CU17 (64-bit)

SQL Server® 2016 with SP2 CU10 (64-bit)

SQL Server® 2014 with SP3 CU4 (64-bit)

Use the steps in the following table for upgrading the database component of the ADX on a split Metasys system.

Table 2. Upgrading Database Server on Split Metasys Server (Out-of-Place)

Step

Action

Reference or Additional Steps

1.

Verify that the computer intended for Metasys Server software is running one of the following supported Windows Server operating systems:
  • Windows® Server® 2019 (version 1803 or later) (64-bit)
  • Windows® Server® 2016 with Update (KB4512495) (64-bit)
Also run Windows Update to verify the operating system is up to date.
Open a command prompt window and run the command msinfo32. Verify the version against the following list:
  • Windows Server 2019: Version 10.0.118362

  • Windows Server 2016: Version 10.0.14393

Start Windows Update from the Search box and apply all required and recommended updates before installing any Metasys software.

2.

Configure the Windows Firewall to ensure the ports that Metasys software requires are open.

See Configuring the Windows firewall.

3.

If the computer has multiple network cards, configure the network card that the Metasys Server software is to use.

See Configuring Additional Network Cards.

4.

Install Microsoft .NET Framework 3.5 if the computer does not have this software installed.

In Control Panel, click Programs > Programs and Features > Turn Windows features on and off. The Server Manager window appears. Use the Add Roles and Features Wizard in Server Manager to add the .NET Framework 3.5 Features and HTTP Activation components. On some server-class OSs, HTTP Activation may be listed under WCF Services.

5.

Make sure all required software components are enabled. The Metasys Server installer does not enable all required Windows components. If any required component is missing, server installation and operation can fail.

See Required Windows operating system roles and features for more information.

6.

If you are installing the Metasys Server software on an English language computer, skip to the next step. If you are installing the Metasys Server software on a non-English language computer, you need to set the computer's regional settings and the default language used by the SQL Server database to the same locale as the site default language.

Consult the Microsoft documentation and see Installing Metasys Server for a Non-English Locale.

7.

Install a version of SQL Server Standard or Enterprise software on the computer that the Metasys system supports. Make sure you include the Database component, but you do not need to also include the Reporting Services component.

Refer to SQL Server Installation and Upgrade Instructions (LIT-12012240).

8.

As part of performing an out-of-place upgrade, disconnect the old database computer and web/application computer from the building network, then connect the new database computer and web/application computer to the building network. Then, follow the steps to the right.

  1. On the new database computer and web/application computer, assign the same computer name (case sensitive). Use the same IP address information as the old database computer and web/application computer.
  2. Install the Metasys Database Manager on the new database computer.
  3. Copy the Metasys database backup files (.bak) from the SCT computer that you created in the previous section to the Metasys Database Manager Backup folder of the new database computer.
  4. On new database computer, start Metasys Database Manager in Expert mode; restore each database backup file (.bak) from the SQLData backup folder.
  5. If the new Application/Web Server name matches the old database name, go to the next step. If the new Application/Web Server name is different from the old database name, click the Rename tab in the Metasys Database Manager and replace the old Site Director name with the new Site Director name for all device references. Follow the steps in the Renaming Field Contents in Metasys Databases section of Metasys Database Manager Help (LIT-12011202) .
  6. Using Launcher, start SCT on the SCT computer. Open the archive database by clicking Item > Open Archive. If the old archive is missing, restore the database with Tools > Database > Restore Backup.
  7. Open the archive with Item > Open Archive. Click Upgrade.
  8. If the new Application/Web Server name matches the old database name, go to the next step. If the new name is different from the old Application/Web Server name, rename the Site Director in the upgraded archive to match the new computer name.

9.

(OPTIONAL) If you need the server to be FIPS compliant, enable FIPS mode and install the Metasys FIPS component.

See Enabling and installing FIPS component.

10.

Create a full disk image backup of the computer's hard drive to external media (optional but recommended).

Refer to the documentation that came with your operating system backup software.

11.

Go to the next section to upgrade the web/application server of the split ADX.

Go to Web/Application Server.