SCT Computer - Metasys - LIT-12012162 - MS-ADS05U-0 - MS-ADX100SQL2-0 - MS-ADX100U-0 - MS-ADX10SQL-0 - MS-ADX10U-0 - MS-ADX25SQL-0 - MS-ADX25U-0 - MS-ADX50SQL-0 - MS-ADX50SQL2-0 - MS-ADX50U-0 - Server - Metasys Server - 11.0

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
Revision date
Product status

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) for more information on supported platforms and for installing SCT.

Use the steps in the following table for installing SCT on a split Metasys system.

Table 1. Installing SCT Software on Split Metasys System



Reference or Additional Steps


Verify that the computer intended for SCT software is running one of the following supported operating systems:
  • Windows® 10 Pro and Windows 10 Enterprise Editions versions 1903, 1909, and 2004 (64-bit). For all future Windows 10 updates after version 2004, we will evaluate and certify that Metasys software can support the updates before we provide guidance on support.
  • Windows® 8.1 Pro and Windows 8.1 Enterprise Editions with Update (KB2919355) (64-bit)
  • Windows® Server® 2019 (version 1803 or later) (64-bit)
  • Windows® Server® 2016 with Update (KB4512495) (64-bit)
Also run Windows Update to verify the operating system is up to date.
Open a command prompt window and run the command msinfo32. Verify the version against the following list:
  • Windows 10: Version 1903 10.18362
  • Windows 8.1 with Update 1: Version 6.3.9600
  • Windows Server 2019: Version 10.0.118362
  • Windows Server 2016: Version 10.0.14393
Start Windows Update from the Search box and apply all required and recommended updates before installing any Metasys software. For Windows 8.1 only: start Windows Powershell and run the following command to verify that Update 1 (KB2919355) is installed: get-hotfix -id KB2919355. If the hotfix is not found, update the computer to Windows 8.1 with Update 1.


Configure the Windows Firewall to ensure the ports that Metasys software requires are open.

See Configuring the Windows firewall.


Follow the appropriate step:
  • If you are installing the Metasys Server software on an English language computer, skip to the next step.
  • If you are installing the Metasys Server software on a non-English language computer, you need to set the computer's regional settings and the default language used by the SQL Server database to the same locale as the site default language.

Consult the Microsoft documentation and see Installing Metasys Server for a Non-English Locale.


If the computer has multiple network cards, configure the network card that the Metasys Server software is to use.

See Configuring Additional Network Cards.


Install Microsoft .NET Framework 3.5 if the computer does not have this software feature installed.

In Control Panel, click Programs > Programs and Features > Turn Windows features on and off. Click the Microsoft .NET Framework 3.5 or .NET Framework 3.5 feature. Check the HTTP Activation component. If you do not have Internet access, insert the operating system media, open a Command prompt with Run as Administrator, and execute this command (where <drive> is the disk drive with the media): Dism /online /enable-feature /featurename:NetFx3 /All /Source:<drive>:\sources\sxs /LimitAccess.

On server-class OSs, use the Add Roles and Features Wizard in Server Manager to add the .NET Framework 3.5 Features and HTTP Activation components. On some server-class OSs, HTTP Activation may be listed under WCF Services.


Make sure all required software components are enabled. The Metasys Server installer does not enable all required Windows components. If any required component is missing, server installation and operation can fail.

See Required Windows operating system roles and features for more information.


Install a supported version of SQL Server software on a server class machine, including the recommended cumulative update, if any. The SCT setup installs SQL Server 2017 Express with CU17 on a non-server box if no SQL is present.

Refer to SQL Server Installation and Upgrade Instructions (LIT-12012240).


If you want the Metasys SCT to use trusted certificates instead of self-signed certificates (the default), configure the certificates on the Metasys SCT before installing the software. Otherwise, go to the next step.

See Appendix: Certificate management and security.


Install and license SCT 14.0 software.

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .


Start Launcher and add a profile for Metasys SCT.

Refer to Launcher Tool Help (LIT-12011742) .


Start Metasys SCT from Launcher. If you will be installing Metasys Advanced Reporting, create a new archive that you can later select in the Reporting tab of the Metasys Server setup window.

Refer to the SCT Installation and Upgrade Instructions (LIT-12012067) .


Go to the next section to install the database server of the split ADX.

Go to Database Server.