Database Server - Metasys - LIT-12012162 - MS-ADS05U-0 - MS-ADX100SQL2-0 - MS-ADX100U-0 - MS-ADX10SQL-0 - MS-ADX10U-0 - MS-ADX25SQL-0 - MS-ADX25U-0 - MS-ADX50SQL-0 - MS-ADX50SQL2-0 - MS-ADX50U-0 - Server - Metasys Server - 11.0

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
Revision date
Product status
Table 1. Supported Platforms Split Metasys Server for Database Computer

Supported Operating System

Supported Database Options

Windows® Server® 2019 (version 1803 or later) (64-bit)

Windows® Server® 2016 with Update (KB4512495) (64-bit)

SQL Server® 2019 (64-bit)

SQL Server® 2017 with CU17 (64-bit)

SQL Server® 2016 with SP2 CU10 (64-bit)

SQL Server® 2014 with SP3 CU4 (64-bit)

Use the steps in the following table for installing the database component of the ADX on a split Metasys system.

Table 2. Installing Database Computer of Split Metasys System



Reference or Additional Steps


Verify that the computer intended for Metasys Server software is running one of the following supported Windows Server operating systems:
  • Windows® Server® 2019 (version 1803 or later) (64-bit)
  • Windows® Server® 2016 with Update (KB4512495) (64-bit)
Also run Windows Update to verify the operating system is up to date.
Open a command prompt window and run the command msinfo32. Verify the version against the following list:
  • Windows Server 2019: Version 10.0.118362

  • Windows Server 2016: Version 10.0.14393

Start Windows Update from the Search box and apply all required and recommended updates before installing any Metasys software.


Configure the Windows Firewall to ensure the ports that Metasys software requires are open.

See Configuring the Windows firewall.


Follow the appropriate step:
  • If you are installing the Metasys Server software on an English language computer, skip to the next step.
  • If you are installing the Metasys Server software on a non-English language computer, you need to set the computer's regional settings and the default language used by the SQL Server database to the same locale as the site default language.

Consult the Microsoft documentation and see Installing Metasys Server for a Non-English Locale.


If the computer has multiple network cards, configure the network card that the Metasys Server software is to use.

See Configuring Additional Network Cards.


Install Microsoft .NET Framework 3.5 if the computer does not have this software feature installed.

In Control Panel, click Programs > Programs and Features > Turn Windows features on and off. Click the Microsoft .NET Framework 3.5 or .NET Framework 3.5 feature. Check the HTTP Activation component. If you do not have Internet access, insert the operating system media, open a Command prompt with Run as Administrator, and execute this command (where <drive> is the disk drive with the media): Dism /online /enable-feature /featurename:NetFx3 /All /Source:<drive>:\sources\sxs /LimitAccess.

On server-class OSs, use the Add Roles and Features Wizard in Server Manager to add the .NET Framework 3.5 Features and HTTP Activation components. On some server-class OSs, HTTP Activation may be listed under WCF Services.


Make sure all required software components are enabled. The Metasys Server installer does not enable all required Windows components. If any required component is missing, server installation and operation can fail.

See Required Windows operating system roles and features for more information.


Install a supported version of SQL Server Standard or Enterprise software, including the recommended cumulative update, if any. Select the Database Engine Services and Management Tools components.

Refer to SQL Server Installation and Upgrade Instructions (LIT-12012240).


Install the Metasys Database Manager.

Refer to the Metasys Database Manager Installation Guide (LIT-12011553) .


If prompted, restart the computer.

Use the standard procedure to restart the operating system.


Go to the next section to install the web/application server of the split ADX.

Go to Web/Application Server.