Prerequisite Software Checklist for Installation and Upgrade - Metasys - LIT-12012162 - MS-ADS05U-0 - MS-ADX100SQL2-0 - MS-ADX100U-0 - MS-ADX10SQL-0 - MS-ADX10U-0 - MS-ADX25SQL-0 - MS-ADX25U-0 - MS-ADX50SQL-0 - MS-ADX50SQL2-0 - MS-ADX50U-0 - Server - Metasys Server - 11.0

Metasys Server Installation and Upgrade Instructions

Product name
Metasys Server
Document type
Installation Guide
Document number
Revision date
Product status
Before you begin with the Metasys Server installation or upgrade, review Table 1 to verify that you have the required software. The table also indicates where you can obtain each software component.
Note: If you purchased Metasys Server software that includes SQL Server software (for example, MS-ADX25SQL-0), the SQL Server package is provided in a compressed file with a .rar file extension. This type of file is similar to a .zip file. Simply use a file extraction tool such as WinZip™ or 7-Zip File Manager to extract the .rar file to the server's hard drive.
Note: Do not install Metasys on a Domain Controller. A Domain Controller provides the Active Directory service to network users and computers; stores directory data; and manages user and domain interactions including the login process, authentication, and directory searches.
Table 1. Prerequisite Software Checklist

Software Component


Where to Obtain

Operating System (select one) 1

Windows® 10 Pro and Windows 10 Enterprise Editions versions 1903, 1909, and 2004 (64-bit). For all future Windows 10 updates after version 2004, we will evaluate and certify that Metasys software can support the updates before we provide guidance on support. 2


Microsoft Corporation

Windows® 8.1 Pro and Windows 8.1 Enterprise Editions with Update (KB2919355) (64-bit) 2

Windows® Server® 2019 (version 1803 or later) (64-bit)


Windows® Server® 2016 with Update (KB4512495) (64-bit)

Operating System (OS) Components (installed by Metasys Server)

Internet Information Services (IIS) (included with OS)


OS media

Microsoft Message Queuing (MSMQ)

Miscellaneous (select all)

Microsoft .NET Framework 3.5 SP1 or 3.5.1


OS Media

Microsoft .NET Framework 4.7.2

(installed by Metasys Server)


Microsoft Silverlight® 5.0 or higher 3

Database (select one)

SQL Server® 2019 Express (64-bit)


License Portal

Microsoft Download Center

SQL Server® 2017 Express with CU17 (64-bit)

SQL Server® 2016 Express with SP2 CU10 (64-bit)

SQL Server® 2014 Express with SP3 CU4 (64-bit)

SQL Server® 2019 (64-bit) 4

(Standard or Enterprise Edition)


Microsoft Corporation

SQL Server® 2017 with CU17 (64-bit) 4

(Standard or Enterprise Edition)

SQL Server® 2016 with SP2 CU10 (64-bit) 4

(Standard or Enterprise Edition)

SQL Server® 2014 with SP3 CU4 (64-bit) 4

(Standard or Enterprise Edition)

Database Tools

SQL Installer Tool


License Portal

Microsoft SQL Server Management Studio Express (ADS only)

License Portal or Microsoft Download Center

Reporting Services

Microsoft Report Viewer 2012 Redistributable Package 5


License Portal or Microsoft Corporation

1 We highly recommend that the computer you want to use for Metasys software had its operating system installed on a cleanly formatted hard disk. If you use a computer that was upgraded from a previous version of Windows, files and registry settings left behind after the upgrade may adversely affect the installation of Metasys system software.
2 Metasys system software does not support the touchscreen interface that is featured in the Windows 10 and Windows 8.1 operating systems.
3 Required for viewing Graphics+ files on Site Management Portal software clients.
4 At Release 11.0, Metasys Advanced Reporting System and Energy Essentials are compatible with SQL Server 2017, SQL Server 2016, and SQL Server 2014 software, but are not compatible with SQL Server 2019.
5 Required for reports generated by the Metasys Advanced Reporting System or Metasys Energy Essentials. Use Report Viewer 2012 Redistribution Package for SQL Server 2017, SQL Server 2016, and SQL Server 2014 software.