Excel 2007 or superior and automatic usage - Metasys - LIT-12014183 - Software Application - Metasys Advanced Reporting System - 3.0

Metasys Report Engine User Guide

Brand
Metasys
Product name
Metasys Advanced Reporting System
Document type
User Guide
Document number
LIT-12014183
Version
3.0
Revision date
2023-03-06
Product status
Active
Language
English

Symptom:

After you create a MRE group with Excel .xls file generation, the report does not generate.

The MRE Report Log for groups displays the following message:

Microsoft Office Excel cannot access the file ‘FileName'. There are several possible reasons:
• The file name or path does not exist.
• The file is being used by another program.
• The workbook you are trying to save has the same name as a currently open workbook

Cause:

Office 2007 or later installation doesn’t create one folder that needs to be added to use the application automatically from MRE

Solution:

Manually create the following folder, according to your computers operating system where you installed the MRE. It is best practice to create the folder in both paths:

Windows x64

Please make this folder.

C:\Windows\SysWOW64\config\systemprofile\Desktop

Windows x86

Please make this folder.

C:\Windows\System32\config\systemprofile\Desktop