Excel 2003 and international regional settings - Metasys - LIT-12014183 - Software Application - Metasys Advanced Reporting System - 3.0

Metasys Report Engine User Guide
Product
Building Automation Systems > Graphics and Interfaces > Metasys Advanced Reporting System
Document number
LIT-12014183
Version
3.0
Revision date
2023-03-06
Product status
Active

Symptom:

After you create a MRE group with Excel .xls file generation, the report does not generate.

The MRE Report Log for groups displays the following message:

Old or invalid type library

Cause:

Office 2003 installation language and the language for MRE service user are not using the same setting.

Solution:

Ensure that the Microsoft Office installation language and the regional settings of the user used by the MRE service are the same. Refer to the following Microsoft documentation https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/320369.