The user must have login credentials with the Site Director and have login credentials and permissions to view the data to be extracted with the Metasys Export Utility. The user must know the IP address or the host name of the Site Director. The Metasys Export Utility follows Metasys system authentication, using the same user name and password. If login fails, contact your Metasys system administrator.
Note: When creating an Metasys Export Utility Definition (EUD) file, the user login credentials used to create the EUD file must persist. If the user login credentials are deleted, the EUD file no longer works.