Deleting Leftover Microsoft Excel Files (Upgrade Only) - Metasys - LIT-12011527 - Software Application - Metasys Export Utility - 10.0

Metasys Export Utility Installation Instructions

Brand
Metasys
Product name
Metasys Export Utility
Document type
Installation Guide
Document number
LIT-12011527
Version
10.0
Revision date
2018-12-17
Language
English

If you have Microsoft Excel installed and you upgrade Metasys Export Utility, complete the following steps after upgrading the Metasys Export Utility software:

  1. Use Windows Explorer to browse to each of the folders in the left column of Table 1 and delete the files that appear in the right column.
    Table 1. Files To Delete

    In this Folder:

    Delete these Files:

    In 64-bit operating systems:

    • C:\Program Files (x86)\Microsoft Office\Office
    • C:\Program Files (x86)\Microsoft Office\Office9
    • C:\Program Files (x86)\Microsoft Office\OFFICE10
    • C:\Program Files (x86)\Microsoft Office\OFFICE11
    • C:\Program Files (x86)\Microsoft Office\OFFICE12
    • C:\Program Files (x86)\Microsoft Office\OFFICE14
    • C:\Program Files (x86)\Microsoft Office\OFFICE15
    • ErrorHandler.dll
    • ErrorHandler.tlb
    • ExportUtility.Common.dll
    • ExportUtility.Common.tlb
    • JCIExtMetasysOS.dll
    • JCIExtMetasysOS.tlb
    • MetasysMessaging.dll
    • MetasysMessaging.tlb
    • MSEAExportDLL.dll
    • MSEAExportDLL.tlb
    • Subsystems.Common.dll
    • Subsystems.Common.tlb
    • WebServices.Common.dll
    • WebServices.Common.tlb
    Note: The path may be different if you installed Microsoft Office in an alternate location. All or none of these folders may exist. If other folders exist with similar names, delete the files in the right column from those folders, too.
  2. Delete the folder: C:\Program Files (x86)\Microsoft Office\xml.
  3. Go to Activating the Metasys Export Utility License, and then refer to the Metasys Export Utility Help for information on using Metasys Export Utility to create and schedule data extracts to software applications.