If you have Microsoft Excel installed and you upgrade Metasys Export Utility, complete the following steps after upgrading the Metasys Export Utility software:
- Use Windows Explorer to browse to each of the
folders in the left column of Table 1 and delete the files that
appear in the right column.
Table 1. Files To Delete In this Folder:
Delete these Files:
In 64-bit operating systems:
- C:\Program Files (x86)\Microsoft Office\Office
- C:\Program Files (x86)\Microsoft Office\Office9
- C:\Program Files (x86)\Microsoft Office\OFFICE10
- C:\Program Files (x86)\Microsoft Office\OFFICE11
- C:\Program Files (x86)\Microsoft Office\OFFICE12
- C:\Program Files (x86)\Microsoft Office\OFFICE14
- C:\Program Files (x86)\Microsoft Office\OFFICE15
- ErrorHandler.dll
- ErrorHandler.tlb
- ExportUtility.Common.dll
- ExportUtility.Common.tlb
- JCIExtMetasysOS.dll
- JCIExtMetasysOS.tlb
- MetasysMessaging.dll
- MetasysMessaging.tlb
- MSEAExportDLL.dll
- MSEAExportDLL.tlb
- Subsystems.Common.dll
- Subsystems.Common.tlb
- WebServices.Common.dll
- WebServices.Common.tlb
Note: The path may be different if you installed Microsoft Office in an alternate location. All or none of these folders may exist. If other folders exist with similar names, delete the files in the right column from those folders, too. - Delete the folder: C:\Program Files (x86)\Microsoft Office\xml.
- Go to Activating the Metasys Export Utility License, and then refer to the Metasys Export Utility Help for information on using Metasys Export Utility to create and schedule data extracts to software applications.