The SNE features a recessed Reset button that is located directly above the Heartbeat LED. If you need to reset the SNE but retain the archive and stored historical data, issue a Reset Device command from the user interface. This type of reset is known as a soft reset.
To force an immediate restart of the SNE engine and a reset of the processor, press and immediately release the Reset button with an extended paper clip or mini screwdriver. This action is otherwise known as a hard reset or processor reset.
Important: During a hard reset, the SNE's archive database and
any data the SNE has collected are lost.
The data includes all historical information, including alarm, trend, and audit trail data.
Note: Press the Reset button only if the network engine fails to respond and cannot be accessed by any
user device. Do not press the Reset button unless you have tried other reasonable means to fix
the problem.
Note: The network engine has a super capacitor that, when charged, keeps the unit powered up for
30 seconds.