Accessing JCT - Metasys - LIT-12012116 - Server - Metasys UI - 7.0

Johnson Controls System Configuration Tool (JCT) Help
Product name
Metasys UI
Document type
User Guide
Document number
LIT-12012116
Version
7.0
Revision date
2023-09-01

How do I access and log in to JCT?

To access JCT on a device (computer or mobile device), ensure that you have access credentials to the Metasys System Configuration Tool (SCT).

In a supported web browser, navigate to https://[host name]/UIOffline, where [host name] is replaced with the host name, server name, or IP Address of the SCT computer. If you are on the SCT computer with JCT installed, you can also navigate to hostname/UIOffline or localhost/UIOffline.

Note: Ensure your web browser has cookies enabled before browsing to JCT.

When browsing to JCT, your web browser displays a security certificate warning. The browser displays this warning if your JCT site does not have a trusted security certificate.

If you see this warning, you can browse to JCT site by doing the following:
  • For Google Chrome :
    1. Tap or click Advanced.
    2. Tap or click Proceed to [IP Address], where [SERVERNAME or IP Address] is the server name or IP address of the SCT computer. The JCT login screen appears.
  • For Windows Internet Explorer 11 or Microsoft Edge, tap or click Continue to this website (not recommended). The JCT login screen appears.
  • For Apple Safari 8 or later, tap or click Continue in the Cannot Verify Server Identity window. The JCT login screen appears.

We strongly recommend installing a trusted security certificate. For more information about installing trusted security certificates, refer to Network and IT Guidance Technical Bulletin (LIT-12011279) and contact your IT department.

When the JCT log on screen appears, enter your SCT login credentials.

Note: JCT does not support autofill functionality for the username or password fields.

Can I log in with my Active Directory® account?

You can log in using your Active Directory user name and password if the Active Directory login feature is set up in the SCT. For more information about Active Directory and the Metasys system, refer to Network and IT Guidance Technical Bulletin (LIT-12011279) .

Can I log in with my Office 365® account?

You can log in with your Office 365® user name and password if the Office 365® login feature is set up in the Metasys system. For more information on Office 365® and the Metasys system, refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) .

Why can I not log on?

You may not be able to log onto JCT for the following reasons:

  • You entered the wrong password or attempted the wrong password too many times.
  • Your user account only allows logon during specific time periods.
  • Your user account is locked out or disabled by an administrator.
  • Your current password is expired.
  • Your SCT computer is powered down.

How do I log out?

To log out of JCT, tap or click the User menu icon in the upper-right of the screen, then tap or click Log Out.

Why should I log out?

To make sure your JCT site remains secure, always log out of JCT.

Note: When you tap or click the Back button or close your browser window or tab, you are not logged out of the Metasys system. Make sure to log out when you are done browsing JCT.

Why am I asked to accept the terms and conditions?

All new Metasys users are required to accept the Terms and Conditions of use before they access the Metasys system for the first time.

Why did my session expire? Why was I logged out without clicking the Log Out button?

If your account is configured to terminate after a period of inactivity and you have not taken any actions in JCT for that amount of time, your session automatically ends and the login screen reappears. The default inactivity timeout is 30 minutes. Contact your Metasys administrator if you require changes to this account setting. If your tablet or phone goes to sleep or you lose connection, you are logged out and returned to the login screen.