Cisco IE switch repair information - Metasys - LIT-12013055 - Gateway/Router - Cisco Switch - 12.0

Cisco IE 2000 and IE 4010 Ethernet Switches for Metasys Networks Installation Instructions and Troubleshooting Guide

Product
Network and Communications > Cisco Switches > Cisco Switch
Document type
Troubleshooting Guide
Document number
LIT-12013055
Version
12.0
Revision date
2022-07-08

If a switch needs to be removed, label each Ethernet cable with the port to which it is connected before you disconnect it.

If a switch needs to be replaced, remember to remove the SD card. The SD cards contains all of the information needed to set up and configure a replacement switch.

If you need to replace a switch that is experiencing problems, note the switch serial number. You require this serial number to obtain support from Cisco’s SmartNet support program.