Extended Application and Data Server system requirements (Unified 10 or 25 User ADX) - Metasys - LIT-1201525 - MS-ADS05U - MS-ADX10SQL - MS-ADX10U - MS-ADX25SQL - MS-ADX50SQL2 - MS-ADX50U - MS-ADXS25U - Server - ADS Server - ADX Server - 14.0

Application and Data Server (ADS) and Extended Application and Data Server (ADX) Product Bulletin
Product
Building Automation Systems > Databases and Data Servers > ADS Server
Building Automation Systems > Application Servers > ADX Server
Document type
Product Bulletin
Document number
LIT-1201525
Version
14.0
Revision date
2024-12-09
Product status
Active

Use the following recommendations for small sites and small to medium sites.

Table 1. Extended Application and Data Server system requirements (Unified ADX Systems, 10 or 25 Users)

Recommended Server Platform 1

Processor for small sites: Intel® Xeon® Gold 5222 3.8 GHz, 4 cores/8 threads, 10.4GT/s, 16.5M Cache, Turbo, HT (105W) DDR4-2933 or Intel® Xeon® Gold 6244 3.6 GHz, 8 cores/16 threads, 10.4GT/s, 24.75M Cache, Turbo, HT (150W) DDR4-2933

Processor for small to medium sites: Intel® Xeon® Gold 5222 3.8 GHz, 4 cores/8 threads, 10.4GT/s, 16.5M Cache, Turbo, HT (105W) DDR4-2933 and recommended second processor type is Intel® Xeon® Gold 5222 3.8 GHz, 4 cores/8 threads, 10.4GT/s, 16.5M Cache, Turbo, HT (105W) DDR4-2933

Hard drive: 2 x 960 GB SSD SATA Mix Use 6Gbps 512 2.5in Hot-plug Drive (RAID 1) 2 with 40 GB free space after installation of all prerequisite software and before installation of ADS software. Configure RAID 1 (mirroring) with disk write-caching turned on.

If you use a VM, allocate at least 100 GB to 150 GB of storage to the disk that stores the Database files. You can increase the storage over time as the databases grow.

Note: ADX prerequisite software includes the Windows operating system, SQL Server software, Windows .NET Framework, and any other software or SPs required by your ADX configuration.

Required Minimum Memory 3

32 GB RDIMM, 2933MT/s, or better

The VM host must have at least 32 GB of allocated RAM at all times. When you configure the VM, do not select the enable dynamic memory option.

Number of engines supported

For information about the number of engines supported, refer to the table labeled Maximum number of network engines supported based on Metasys Server type and Server size in the Metasys System Configuration Guide (LIT-12011832).

Number of Site Management Portal users supported

For small sites: Up to 10

For small to medium sites: Up to 10

Number of Metasys UI users supported

For small sites: Up to 15

For small to medium sites: Up to 25

Supported Operating Systems 4 and Database Software

Windows® Server® 2022 (64-bit)

Windows® Server® 2019 (version 1809 or later) (64-bit)

Supports:
  • SQL Server® 2022 with CU12 (64-bit)
  • SQL Server® 2019 with CU26 (64-bit)
    Note: SQL Server 2019 or later may cause the configuration service cache that builds stored procedures to time out. This causes the user's logon to Metasys UI to fail. To resolve this issue, set SQL Server 2019 or later databases to run in 2017 compatibility mode. For more information, refer to docs.microsoft.com
  • SQL Server® 2017 with CU31 (64-bit)
    Note: Metasys Advanced Reporting System does not support SQL Server 2019 or SQL Server 2022.

Supported Operating Systems for Metasys Site Management Portal Client Computer

Windows® 11 Pro and Windows® 11 Enterprise versions 22H2, 23H2 (64-bit) General Availability Channel (GAC)

Windows® 10 Pro and Windows 10 Enterprise Editions versions 22H2 (64-bit)

Apple® macOS® 12 Monterey

Apple® macOS® Ventura 13

Apple® macOS® 14 Sonoma

Supported Web Browser Software for Metasys Site Management Portal Client Computers

Apple® Safari® 16.1 or later
Notes:
  • In OS X, you cannot view Graphics+ graphics in the Site Management Portal UI.
  • You use the web browser to download the Launcher application. After you install the Launcher application, you use the Launcher, not the web browser, to log on to the Site Management Portal (SMP) UI.

Supported Web Browser Software for Metasys UI Client Devices

Microsoft® Edge® version 124 or later

Google® Chrome™ version 124 or later
Note: Metasys UI does not support incognito mode. To exit incognito mode, click or tap the X icon of the browser window or tab and then open a new browser window or tab. For more information on incognito mode in Google Chrome, click here.
Apple® Safari® 16.1 or later
Note: Metasys UI does not support private browsing. To exit private browsing, click or tap Private in the browser window. Other web browsers, such as Mozilla® Firefox®, are not officially supported by the UI. However, the Metasys UI may appear and function appropriately in these web browsers.

Supported Virtual Environments

Microsoft Hyper-V®

VMware®

Note: During installation, a Metasys Server deploys a Microsoft Hyper-V VM. If the server is hosted as a VM, this is considered nested virtualization, or a VM within a VM. Ensure that you provide this information to the customer's IT department ahead of time.

Supported User Interfaces

Metasys UI

SMP

Note: For non-MVE sites, SMP requires a license. The license is available only to existing Metasys customers. On MVE sites, SMP does not require a license. The MVE license includes SMP UI access.
Additional Software Included with the ADX Software Download

Microsoft .NET Framework 4.7.2

Launcher Software

Metasys Database Manager software

Metasys Advanced Reporting System software

Microsoft NET 8.0.2

RabbitMQ Server 3.13.0

Erlang OTP 26.2.3

Report Viewer 2012

Note: The Metasys Advanced Reporting System requires an ADX. The SCT computer must be online and accessible to the ADX at all times.

Optional Hardware

Any network or local printer supported by the qualified Windows operating system

Optional Software

CCT Software

SCT Software

Metasys Export Utility

For SQL Server software, you must purchase SQL Server software licenses per the guidelines listed here: SQL Server 2022 SQL Server 2019, and SQL Server 2017.

1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not usable. Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for more information regarding computer/server recommendations.
2 For best performance, use SSD (preferred) or SAS hard drives (not SATA hard drives) that use RAID controllers with write-caching enabled.
3 For best performance, use the maximum amount of memory. An ADX with 32 GB RAM has much greater performance than an ADX with only 16 GB RAM.
4 Refer to the Network and IT Guidance Technical Bulletin (LIT-12011279) for specific Microsoft Windows operating system settings that may be required for your Metasys system configuration.