Recommended Computer Platform 1 |
Intel Core i7-8700 Processor (Six Core, 3.20GHz) 2 x 500 GB 7200 rpm SATA 3.5 in. drive 2 with 40 GB free space after installation of all prerequisite software and before installation of ADS software. Configure RAID 1 (mirroring) with disk write-caching turned on. Note: Prerequisite software includes the supported operating system, database software, .NET Framework, and any other software or service packs required for your ADS configuration.
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Graphics card (1 GB RAM, ATI® Technologies or NVIDIA® Corporation, 64-bit compatible, Small Form Factor [SFF] if required) |
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Required Minimum Memory 3 |
16 GB RAM The VM host must have at least 8 GB of allocated RAM at all times. When you configure the VM, do not select the enable dynamic memory option. |
Number of engines supported |
For information about the number of engines supported, refer to the table labeled Maximum number of network engines supported based on Metasys Server type and Server size in the Metasys System Configuration Guide (LIT-12011832). |
Number of Site Management Portal users supported |
Up to five |
Number of Metasys UI users supported |
Up to five |
Supported Operating Systems 4 and Database Software |
Windows® 10 Pro and Windows 10 Enterprise Editions versions 21H2, 22H2 (64-bit). For all future Windows 10 updates after version 22H2, Johnson Controls will evaluate and certify that Metasys software can support the updates before we provide guidance on support. Windows® 10 Enterprise LTSC (1809, 21H2) (64-bit)Supports:
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Supported Operating Systems for Metasys Site Management Portal Client Computer |
Windows® 10 Pro and Windows 10 Enterprise
Editions versions 21H2, 22H2 (64-bit).
For all future Windows 10 updates after version 22H2, Johnson Controls will
evaluate and certify that Metasys software can support the updates before we
provide guidance on support.
Apple®
macOS® 11 Big Sur
Apple® macOS® 10.15 Catalina Apple® macOS® 10.14 Mojave |
Supported Web Browser Software for Metasys Site Management Portal Client Computers |
Apple®
Safari®
15 or later
Notes:
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Supported Web Browser Software for Metasys UI Client Devices |
Microsoft® Edge® version 100 or later
Google®
Chrome™ version 100 or later
Note: Metasys UI does not support Incognito mode.
To exit Incognito mode, click or tap the
X icon of the browser window or tab and then open a
new browser window or tab. For more information on Incognito
mode in Google Chrome, click here.
Apple®
Safari®
15 or later
Note: Metasys UI does not support private
browsing. To exit private browsing, click or tap Private in the browser window.
Other web browsers, such as Mozilla®
Firefox®, are not
officially supported by the UI. However, the Metasys UI may
appear and function appropriately in these web
browsers.
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Supported Virtual Environments |
Microsoft Hyper-V™ VMware® |
Supported User Interfaces |
Metasys UI Site Management Portal (SMP) Note: SMP requires a license
at Release 12.0 and
later. The license is available only to existing
Metasys customers.
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Additional Software Included with the ADS Software Download |
Launcher software, Summary Definition Examples, Microsoft .NET Framework (multiple versions), SQL Server Management Studio, Metasys Database Manager, SNMP Management Information Base example files (MIBs), Report Viewer 2010 and Report Viewer 2012. |
Optional Hardware |
Any network or local printer supported by the qualified Windows operating system |
Optional Software |
CCT software SCT software Metasys Export Utility software |
1 Our computer platform and memory recommendations are not meant to imply that older or slower machines are not usable. Refer to the
Network and IT Guidance Technical Bulletin (LIT-12011279)
for more information regarding computer/server recommendations.
2 For best performance, use Serial Attached
SCSI (SAS) hard drives, not Small Computer System Interface
(SCSI) hard drives.
3 For best performance, use the maximum amount of memory that the computer allows.
4 Refer to the
Network and IT Guidance Technical Bulletin (LIT-12011279)
for specific Microsoft Windows
operating system settings that may be required for
your Metasys system configuration.